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Patient Care Representative Key-Whitman Eye Greenville

Dallas, Texas, United States

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Now Hiring: Key Whitman Eye Center - Greenville, TX

Job Title: Patient Care Representative

Position Summary: 

The Patient Care Representative manages the day-to-day front desk operations to ensure quality patient care, uphold and promote the company’s business processes and values relating to innovative and superior eye care.

Essential Duties and Responsibilities:

The essential functions include, but are not limited to the following:

  • Greets patients as they arrive at the office in a friendly and professional manner
  • Bilingual preferred
  • Collects and verifies patient data for accuracy and completeness
  • Creates and sustains a highly accountable and inspired work environment where employees deliver exceptional customer service and patient care
  • Checks patients in and out and schedules any needed appointments
  • Directs patients, vendors, visitors, customers and the general public as appropriate
  • Maintains accurate documentation in the patients EMR
  • Faxes and requests faxes of patient chart notes from satellite offices
  • Monitors patient flow and tracks patient wait times efficiently
  • Opens daily patient accounting controls, posts charges and closes controls
  • Schedules future appointments in adherence to policies and procedures
  • Maintain waiting room environment, appearance and patient comfort
  • Perform other duties as assigned by supervisor

Minimum Qualifications (Knowledge, Skills, and Abilities):

  • High School diploma or GED
  • 1-3 years of Healthcare reception related experience
  • Excellent verbal and written communication skills
  • Ability to work both independently and as a team player
  • Ability to work in a fast paced environment
  • Attention to detail and time management
  • CPR desired, but not preferred
  • HIPAA knowledge and compliance

 

Benefits:

  • Comprehensive health, dental, and vision insurance
  • Health Savings Account with an employer contribution
  • Life Insurance
  • PTO
  • 401(k) retirement plan with a company match
  • And more! 
     

Our organization is an Equal Opportunity Employer

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