Analytics Manager

ABOUT KHAN ACADEMY

Khan Academy is a fast-paced, nonprofit startup on a mission to provide a free, world-class education for anyone, anywhere. We already reach millions of students every month and are growing rapidly. We’re building a library of world-class instructional and practice resources that empowers learners. Whether they’re studying matrices, mitosis, or multivariable calculus, we want to offer students the resources to realize that they can learn anything. 

ABOUT KHAN ACADEMY INDIA

Khan Academy India aims to deliver a world-class user experience that is locally relevant to learners in India and is enabled by a strong on-the-ground team and operations. Our learning system is mastery based, which allows students to master key concepts at a pace that is right for them before moving on to more challenging content. From serving under 500,000 learners in 2016, we are now serving almost 4 million learners a month across our websites, apps, and YouTube channels. These learners include both independent learners accessing us at home and teacher-directed learners in schools. Our focus is to reach the underserved by making our content accessible in local languages and by working with large public school systems. Khan Academy is available in Hinglish, Hindi, Gujarati, Assamese,  Marathi, Punjabi and Kannada.

ABOUT THE ROLE

Khan Academy India is looking for an experienced analytics manager, you will play a critical role in building a data culture for a high-growth organization. We are looking for curious, passionate individuals who can apply their strong technical skills to mine for insights across our rich educational datasets, and work collaboratively across the organization to drive strategic and operational decisions. This role will partner with our India schools team to drive engagement with our product and improve student outcomes.

In this role you will:

• Own the continued development of metrics & KPIs, including trend analyses, metrics research, self-service tooling development, and support of business teams who use them to drive strategic & operational decisions.
• Conceptualize and execute deep-dive analyses to uncover insights about our users across their lifecycle (from acquisition to usage & retention). You will leverage your strong technical skills to mine for patterns and causal relationships, and paint the picture of how users are interfacing with our products to achieve learning outcomes
• Contribute to the design of hypothesis-driven experimentation, such as outcome measurement for campaigns and other optimization initiatives
• Play a critical role in developing the organization’s data culture, and ensure that there is strong analytics input towards evaluation & prioritization of new opportunities
• Collaborate with the efficacy and research lead for Khan Academy India to support curated datasets and/or dashboards
• Contribute to the development of analytics tools and data applications to enhance data access for the school's success, philanthropic,and  marketing teams
• Lead and mentor a team of data analysts, driving high-quality analysis and actionable insights.
• Oversee data collection, cleaning, validation, and warehousing to ensure accuracy and reliability.
• Ensure data governance, security, and compliance with company policies and privacy regulations.

ABOUT YOU

You are someone with:  

• A passion for education and a desire to change the world
• Background in applied math, statistics, economics, or a related technical field
• 10+  years experience in data science or analytics
• Strong SQL foundations & ability to manipulate data using Python. We are SQL and spreadsheet-heavy.
• Strong data storytelling, visualization, and communication abilities.
• Knowledge of statistical (i.e. multiple regression, hypothesis testing) and machine learning techniques (i.e. clustering, decision tree learning, etc.) for real-world applications
• Prior experience with the end-to-end analytics chain is nice to have (e.g. data modeling,  ETL, BI tooling)
• Willing to travel for work for internal and external meetings as and when required (est ~20% on average in the year)

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team like a for-profit.

• Competitive salaries
• Remote-friendly workplace, i.e. option to work from home; flexible schedules 
• Health and wellness benefits
• Paid time off and parental leave

LEARN MORE

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal’s TED talk from 2023
• A glimpse of our team:  http://www.khanacademy.org/about/the-team
• A glimpse of our content created: https://www.youtube.com/watch?v=ED8P8vchQJM
• Our Hinglish content in action: http://bit.ly/khanacademyyoutube 

HOW TO APPLY

• Attach your resume or LinkedIn URL in the space provided below. 
• Please address the below-mentioned task and attach your response in the space provided below. Please note that no application will be considered without the task submission. 

TASK

SQL: Calculate Retention Metrics