Program Manager

Who we are:

K Health is venture-backed, fast-growing startup with a mission to use the power of Artificial Intelligence (AI) to get everyone access to higher quality healthcare at more affordable costs. We’re looking for mission driven individuals to join our team and help us eliminate healthcare inequalities to build a better and healthier future.

Featured most recently in Forbes and Business Insider as a leading AI startup, K Health is a telehealth company that harnesses the power of technology to help provide the smartest digital healthcare platform to patients, hospital systems, and providers across the United States. Our AI powered application helps bring together the knowledge of thousands of doctors and anonymous medical data to provide the highest quality care to our patients. We offer a free symptom checker, 24/7 access to board-certified doctors, ability to refill prescriptions from your phone, and more. All within one application - no insurance or preauthorization required.

K Health was founded in 2016, and has partnered with visionary and leading hospital systems and providers such as Cedars-Sinai, Mayo Clinic, and Elevance Health. Join us on our mission to help provide better healthcare for less.

About the role:

As a Program Manager, you’ll be part of the Program Management team, under the Commercial organization. You’ll be focused on planning and implementation of new health system partnerships, ongoing strategic partnership initiatives planning / project management, and refining project implementation playbooks for future partnerships. Our partnership efforts center primarily around health systems but may expand based on business model needs.

What you'll be doing:

• Project Leadership: Lead cross-functional teams including clinical operations, legal, marketing, product / technical to plan, execute and launch new partnership clinics and strategic initiatives, creating and managing detailed plans and ensuring stakeholder alignment.  
• Subject Matter Expertise: Develop in-depth knowledge of partnership clinics, becoming a subject matter expert to effectively represent the business, advocate for its goals, and ensure alignment with clinic operations and strategic objectives.
• Stakeholder Management: Establish and maintain relationships with health system partners, serving as the primary point of contact for executive stakeholders and providing regular updates on project progress and risks.
• Communication & Presentation: Develop and deliver clear presentations to stakeholders, highlighting project status, risks, and opportunities. Prepare documentation to communicate project outcomes and best practices.
• Risk Management: Anticipate and flag potential risks, creating mitigation plans and ensuring that critical implementation items are prioritized and addressed promptly.
• Operational Excellence: Monitor and evaluate the performance of partnership launches, providing insights for continuous improvement and supporting the development of standard operating procedures (SOPs) and implementation best practices.
• In Person Contribution: This role will be in our NYC office, 4 days a week.

What we're looking for:

• 6+ years of program & project management experience, preferably in health tech or healthcare 
• Passionate about what we do at K Health
• Demonstrated expertise in cultivating relationships with internal and external stakeholders at all levels and across diverse domains within the organization
• Top-notch organizational skills, able to balance multiple projects with internal and external stakeholders across domains
• Excellent verbal and written communication skills, with the ability to synthesize multiple viewpoints into clear actions and negotiate and influence decisions
• Strong analytical, research, and problem-solving abilities, solution-oriented mindset
• Proven ability to manage multiple projects simultaneously and prioritize effectively.
• Results-oriented, with laser-focus on the definition of success and driving successful outcomes 
• Mission-driven mindset, connected to our goal to improve health access, quality, and affordability for millions of people worldwide

Benefits & Perks:  #LI-Hybrid

• Hybrid work schedule with weekly lunches and stocked fridges 
• Monthly social committees for company events
• 18 vacation days, 9 company holidays, 5 sick days, and 2 personal days 
• Stock options for every full-time employee 
• Paid parental leave
• 401k benefit
• Commuter Benefits 
• Competitive health, dental, and vision insurance options 

We offer competitive compensation packages based on industry benchmarks for function, level, and geographic location. Offer amounts are determined by multiple factors such as a candidate's experience and expertise.  

We are proud to be an Equal Opportunity Employer and consider applicants for employment regardless of race, ethnicity, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, childbirth and breastfeeding, age, citizenship, military or veteran status, or any other class protected by applicable federal, state, and local laws. We’re deeply committed to building teams as diverse as the patients we serve and strive to cultivate an environment where everyone can bring their most authentic self to work. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our users.

We are committed to maintaining the integrity of our hiring process and ensuring a safe environment for all candidates. All communication for job offers from K Health will come from email addresses ending in @khealth.com. K Health will never ask you to provide financial information about yourself during the recruitment process. We will never use personal email accounts or other domains for official correspondence. Our official job postings are only listed on our official website and reputable job boards. Be cautious of job offers from sources other than these platforms.