People Operations Manager

Who we are:

Founded in 2016, K Health's mission is to deliver accessible, high-quality healthcare at scale. As a leading clinical AI company in primary care, K Health has developed a suite of clinical AI agents that enhance provider efficiency and improve patient outcomes. K Health's virtual primary care platform is enhanced by an AI copilot to complete the initial patient intake, summarizing relevant history from the EMR, and generating “the perfect note” to reduce the time providers spend on basic data collection and non-clinical tasks. Unlike other virtual medicine companies, K Health delivers comprehensive, longitudinal primary care in a virtual setting, enabling our clinicians to be true primary care providers without sacrificing scope of practice or continuity of care. 

As a venture-backed startup trusted with nearly $400 million in funding and a $900 million valuation as of July 2024, K Health is well-positioned for sustained future growth. We are expanding our partnerships with major health systems (Cedars-Sinai, Hackensack Meridian Health, Hartford HealthCare), enhancing accessibility and quality of care by pairing people with technology. Our providers are credentialed at these renowned academic health systems and adhere to their clinical guidelines, ensuring patient-first, evidence-based care. Fully integrated into Epic, our AI platform enables K Health to operate as an extension of existing healthcare systems, benefiting from a built-in network of specialists and social services to seamlessly serve patients within those communities. Our unique care delivery model enables our providers to deliver the same high-quality, accessible care to a mixed-payer population, including those with commercial insurance, Medicare, and Medicaid.  

Join us in our mission to deliver smarter, simpler healthcare of the future - today!

About the role:

We are seeking a highly hands-on, organized, and detail-oriented People Operations Manager to join our team. This role serves as the backbone of our payroll, benefits, and compliance functions, with responsibilities spanning across systems administration, employee support, payroll processing, immigration coordination, and audits. 

You will own and manage payroll processes in ADP Workforce Now and Insperity PEO, maintain accurate employee data across systems, and support compliance with tax regulations and HR standards. 

This position is critical to delivering an exceptional employee experience and ensuring operational efficiency.

This role requires in-office presence in our New York office four days per week.

What you’ll do:

• Own and process all payroll changes, 401(k) funding, approvals, bonuses, one-off payments, employee payroll inquiries, and all employee data updates in ADP Workforce Now and Insperity PEO.
• Oversee all employee data changes in ADP, Insperity, and BambooHR, including job titles, compensation, reporting structures, and employment statuses - you will own and optimize the employee lifecycle operations.
• Administer and track equity grants, ensuring data integrity and compliance.
• Coordinate with Immigration lawyers for employment-based immigration needs and documentation.
• Lead Open Enrollment, ongoing benefits administration, and oversee leave administration - you will be processing all changes and navigating through leave options with employees. 
• Serve as the primary contact for all employee inquiries via distribution email and provide high-touch problem solving. 
• Responsible for compliance with payroll tax notices, journal entries, monitoring ADP Smartcompliance, and ensuring all is in order. 
• Partner with the Finance team to support financial audits, payroll verification, and budget planning activities.

What we’re looking for:

• 3+ years of experience in general accounting, payroll processing, and people operations.
• Must have strong knowledge of ADP Workforce Now, Insperity PEO, and BambooHR.
• Experience with benefits administration, open enrollment, and leave management.
• Familiarity with immigration processes, including coordination with external counsel.
• Proven experience with payroll compliance and handling complex payroll scenarios.
• Demonstrated ability to support HR and financial audits.
• Proficiency in Microsoft Excel, Google Workspace, and HRIS systems.
• Strong organizational, analytical, and communication skills.
• Excellent attention to detail and ability to manage sensitive information with discretion.

Bonus:

• Processed payroll in Insperity
• Experience working with ADP Comprehensive services 

Benefits & Perks:  #LI-Hybrid

• Hybrid work schedule with weekly lunches and stocked fridges 
• Monthly social committees for company events
• 18 vacation days, 5 sick days, and 2 personal days 
• Stock options for every full-time employee 
• Paid parental leave
• 401k benefit
• Commuter Benefits 
• Competitive health, dental, and vision insurance options

We offer competitive compensation packages based on industry benchmarks for function, level, and geographic location. Offer amounts are determined by multiple factors such as a candidate's experience and expertise.  

We are proud to be an Equal Opportunity Employer and consider applicants for employment regardless of race, ethnicity, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, childbirth and breastfeeding, age, citizenship, military or veteran status, or any other class protected by applicable federal, state, and local laws. We’re deeply committed to building teams as diverse as the patients we serve and strive to cultivate an environment where everyone can bring their most authentic self to work. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our users.

We are committed to maintaining the integrity of our hiring process and ensuring a safe environment for all candidates. All communication for job offers from K Health will come from email addresses ending in @khealth.com. K Health will never ask you to provide financial information about yourself during the recruitment process. We will never use personal email accounts or other domains for official correspondence. Our official job postings are only listed on our official website and reputable job boards. Be cautious of job offers from sources other than these platforms.