Parts and Operations Associate

Kimball Equipment Company, a leader in the aggregate mining and supply industry since 1946, is actively recruiting for the position of Parts and Operations Associate in our Saint Anthony location. Kimball Equipment Company is a successful dealer for brands such as Terex Cedarapids, Terex Finlay, and Superior Industries. We are growing quickly and are looking for someone motivated to grow with us!

Key Responsibilities:
As the Parts and Operations Associate, you will:

• Customer Support & Sales:
• Assist customers, outside sales representatives, and service technicians with parts inquiries and order processing.
• Maintain accurate, up-to-date knowledge of manufacturer part systems and pricing.
• Provide exceptional customer service via phone, email, and in-person, addressing questions, sourcing parts, and resolving issues promptly.
• Ensure a high level of customer satisfaction by maintaining awareness of order statuses and proactively communicating updates.
• Act as a resource for service technicians by locating and securing necessary parts efficiently.
• Warehouse Operations:
• Pick, pack, ship, and receive parts with precision and attention to detail.
• Organize and move parts within the yard, shop, and warehouse.
• Operate equipment such as telehandlers, walkie stackers, and other machinery as needed.
• Delivery Duties:
• Load, transport, and deliver items safely and on schedule to customers.
• Review delivery orders for accuracy and customer satisfaction, ensuring all charges are correct.
• Follow assigned routes, maintain a clean driving record, and adhere to all transportation laws and safety protocols.
• Assist with loading and unloading delivery vehicles as required.
• General Responsibilities:
• Prepare and maintain reports and documentation related to sales, deliveries, and warehouse operations.
• Contribute to maintaining high employee morale and achieving departmental goals.

Qualifications:
To succeed in this role, you should have:

• Strong time management, organizational, and multitasking skills.
• Exceptional customer service skills and the ability to communicate effectively.
• Knowledge of warehouse organization and parts sales processes (experience preferred but not required).
• A valid driver’s license with a clean driving record.
• Physical stamina to lift and carry heavy items and to walk or drive for extended periods.
• Familiarity with computer systems and the ability to learn new software quickly.
• A self-driven, detail-oriented mindset with a sense of urgency and problem-solving skills.

Compensation & Benefits:

• Competitive pay based on experience.
• Full benefits package, including 401K, PTO, health, dental, vision, and life insurance.

If you possess a strong work ethic and the desire to learn, experience is not required. We are willing to train those who are career minded.