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QA Supervisor

High Point, North Carolina, United States

Who are we?

Since 2004, KIND has been on a mission to create a kinder and healthier world - one snack and one act at a time. Its iconic KIND© bars - made with real, recognizable ingredients - sparked the growth of an entirely new healthy snacking category. Today, KIND has a family of more than 80 snacks that offer solutions for a variety of occasions. All of KIND's products lead with a nutrient-dense first ingredient - whole nuts, whole grains or whole fruit - and do not contain genetically engineered ingredients, sugar alcohols or artificial sweeteners.

Inspired by the belief that acts of kindness can be a transformative force for good, both the KIND brand and The KIND Foundation seek to inspire kindness and empathy.

We're looking for passionate collaborators to help us become the foremost leader in health & wellness and positively impact society along the way. If you're looking to be a part of an inspiring, energetic and entrepreneurial environment, you’ve found the right place.

What you'll do

As the Quality Assurance Supervisor, you will be responsible for supporting and directing the Food Safety and Quality Management Program. This position will require interaction with auditors and inspectors. As the QA Supervisor you will direct and lead the Quality Technicians. You will assist in ensuring adherence to the Quality Management System (QMS). And this is how you’ll do it:

People Management

  • Directly supervise and train Quality Assurance Technicians
  • Effectively communicate information with team regarding employee relations concerns, time and attendance issues and projects; escalate issues as necessary to Quality Manager or Human Resources
  • Ensure site adherence to safety, sanitation, Good Manufacturing Practices and Good Laboratory Practices at all times.
    Quality Assurance
  • Responsible for overseeing the Food Safety and Quality Assurance programs are compliant and followed within the plant
  • Monitor documents generated by Quality Technicians and ensure databases are up to date
  • Support all internal and external inspections/regulatory visits, including audit preparation activities.
  • Serve as resource to Operations by providing product quality and food safety guidance and technical support throughout lifecycle of product.
  • Responsible for raw material and finished product holds and release.
  • Participate/hold noncompliance meetings to drive internal investigation in the identification of root cause and immediate corrective action.
  • Perform follow-ups to non-conformances
  • Advise operations on regulatory and internal requirements during noncompliance process.
  • Coordinate and perform audits and analyses on finished and intermediate products, ingredients, processes and systems as requested.
  • Perform, record, trend, and report audit findings in areas of Pest Prevention, Sanitation, GMP’s, Pre-Op Inspection/Testing, Plant Environment, HACCP, SSOP’s, Net Weight, and Finished Product Sensory.
  • Assist QA Manager with N/C product sampling, inspections, and dispositions as well as with continuous improvement and quality system development projects.
  • Complete signoffs and quality related functions in RedZone and other QMS/ERP systems
  • Manage inventory of lab supplies, which may require submitting and closing PO’s.
  • Represent Quality Assurance in cross-functional groups as assigned.
  • Perform other duties as assigned by QA Manager.

Accountability

  • Works under the general direction of QA Manager but may adjust priorities according to production demand.
  • Projects are assigned by QA Manager but may also be self-initiated.
  • This position will require off-shift and weekend work.
  • Serve as backup for QA technicians for vacations, absences, etc.
  • Provide appropriate training on GMPs and quality systems to Operations and plant staff.
  • Provide summary feedback to QA Manager and Operations on key measurements related to program assignments.
  • Organizing and evaluating the test methodology in data collection to analysis of products, processes, efficiencies, policies, procedures, ingredients, etc.
  • The accurate gathering, compiling, analysis and summary of information by which improvement decisions are based.
  • Provide technical support in the fact-finding process related to non-compliance, HACCP violations, and incoming ingredient incidents.
  • Implementation of solutions resulting from the accurate and timely gathering/assembling of data for continuous improvements of high-quality products/processes.
  • Drive for a harmonious and constructive working atmosphere by demonstrating (through words and actions) a positive, cooperative, and supportive attitude toward team members and company policies.

What you'll bring to KIND

  • 4 years college degree in Food Science or the Biological and Chemical Sciences preferred; or more than five years of food production experience and/or training; or equivalent combination of education and experience.
  • Supervisory experienced preferred
  • Prior experience required, preferably as a Quality Engineer, Quality Assurance Technologist or Quality Supervisor.
  • Must be HACCP and PCQI certified or receive certification within three months in position
  • Knowledge of manufacturing processes, GMPs, food safety, and statistics required.
  • Proficient with Microsoft Office (Excel, PowerPoint, etc.)

You are...

  • Passionate about food safety
  • A creative thinker with the ability to come up with ideas and develop new processes
  • Results driven and detail oriented
  • Approachable, and ready to dig in and lend a helping hand
  • Personable, professional, and productive within a team environment or as an individual contributor
  • An effective communicator and can manage your process and take control in situations

Physical Requirements

  • Must be able to read, write, and communicate in the English language.
  • Must be able to occasionally lift and/or move up to 25 lbs. (more with assistance)
  • Must be able to read and analyze data in hard copy and on a computer screen
  • Ability to move about the facility to perform essential functions

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $60,000.00 - $74,500.00. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ.

 

What KIND offers...

KIND provides a robust benefits package to help support you physically, financially, and emotionally through the big milestones and in your everyday life.

  • Competitive salary, including a target bonus and an impressive benefits package!
  • Flexible Paid Time Off.  Choose what works best for you, including summer hours
  • Excellent health, dental & vision insurance, with options to fit you & your family’s needs
  • Your health is important! Our wellness strategy focuses on mental and physical well-being through in office programs like Drs, Nutritionists, Mindfulness, Chair Massages & others
  • Casual office dress code - feel free to wear your KIND gear
  • Stock up on your favorite KIND bars to share with your family & friends, through a quarterly voucher
  • Training & tuition reimbursement program, because continuing to learn matters and we support your development
  • A dynamic, ambitious, fun and KIND work environment
  • The opportunity and responsibility to be KIND everyday

 

EEO

At KIND, we are committed to an inclusive workplace where diversity in all its forms is championed. KIND is proud to be an equal opportunity workplace and we are an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants with criminal histories, consistent with legal requirements. If you require special accommodation, please let us know.

 

Privacy Policy

KIND promises that our products will always lead with a nutrient-dense first ingredient, such as nuts, whole grains or fruit – a disruptive notion that sparked the creation of a new healthy snacking category. We aim to challenge the status quo within the food industry and empower our community to make better, informed choices about health. To view KIND's Privacy Policy in its entirety please follow this link: https://www.kindsnacks.com/privacy-policy.html

To view your privacy choices please follow this link.

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