Senior Software Engineer - Reporting
Description
Kit is an email-first operating system for creators who mean business. We help creators grow and monetize their audience with ease. For coaches, YouTubers, authors, podcasters, and other creatives, there isn’t a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products - all within one platform. More importantly, there isn’t a team more committed to helping creators earn a living.
We’re on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team.
The Kit culture is one where emotional intelligence is valued, radical candor is encouraged, and where everyone works together to uphold a set of shared team principles.
The role
We believe the creator economy is powered by genuine value creation. As our Senior Software Engineer, you'll help creators build more valuable businesses by leading the evolution of our reporting functionality, enabling them to gain powerful, actionable insights into their businesses. You'll join a collaborative team of engineers responsible for providing in-app business analytics to our creators, building a scalable full-stack framework to power actionable insights.
This is a hands-on role for someone who loves Ruby, thrives in legacy codebases, and thinks like a systems architect. You'll collaborate across product, engineering, and design to ship large, complex projects—everything from architecting scalable backend solutions to refining the frontend presentation of metrics and visualizations.
We need someone with a can-do attitude who can navigate complex technical challenges and push through obstacles. You'll encounter ambiguity and difficult problems, but your determination and resourcefulness will help you overcome these hurdles to deliver exceptional results for our creators.
Your support system
You'll work closely with product, engineering, and design to build features end-to-end. From planning to implementation, deployment, and monitoring, you'll have partners throughout the organization focused on delivering value to creators. To learn more about how our engineering team works, you can peruse our engineering blog.
What you’ll do
First week: Dive into our codebase, systems, and workflows. Take part in Get To Know You's (GTKYs) to meet our distributed team.
First month: Assess our current reporting functionality and architecture. Begin collaborating with teams to understand creator needs for actionable insights and identify opportunities for improvement.
First three to six months: Architect and implement robust, scalable full-stack solutions for reporting and data visualization. Navigate and improve our legacy Rails codebase while bringing a systems-thinking approach to building for scale and maintainability. Lead technical projects and migrations to completion. Continuously identify and resolve performance bottlenecks across the stack. Actively mentor engineers and share your knowledge with empathy. Drive innovation in how creators understand and grow their businesses through data.
What will S.E.T. you up for success
Skills
- Deep expertise in Ruby on Rails
- Experience with React for building high-performance user interfaces
- Knowledge of working with Design Systems
- Passion for data visualization and turning raw data into clear, actionable insights
- Ability to work with large datasets, ideally using OLAP systems or tools like D3
- Confidence working across a legacy codebase and understanding how to evolve it safely
- Experience across domains like databases, billing, or analytics
Experiences
- Delivering large, complex technical projects, including migrations and system refactors
- Writing code that is accessible, maintainable, and scalable
- Building strong cross-functional partnerships, especially with Product and Design
- Communicating clearly and concisely—tailoring messages to the audience and driving clarity
- Delivering feedback with empathy and coming up with solutions
Traits
- You're a systems thinker who considers architecture, performance, and long-term maintainability
- You have a bias for action and take initiative to keep work moving
- You're invested in team processes, documentation, mentoring, and pairing
- You bring humility and care to your leadership and mentoring
- You're curious, thoughtful, and enjoy solving complex challenges
Nice to Haves
- Familiarity with D3 or other data visualization libraries
What won't set you up for success
- Needing highly structured work with detailed specifications—we operate in a dynamic environment that requires adaptability and comfort with ambiguity
- Preferring to work in isolation—our collaborative approach means regular interaction with cross-functional teams
- Looking for a role where you can just write code without considering broader systems and business implications
- Wanting to avoid legacy code—we value our codebase history and need engineers who can respectfully evolve rather than rewrite everything
- Expecting to specialize in only frontend or backend—this full-stack role requires expertise across the entire application stack
Compensation + perks + benefits
Kit has standardized salaries based on position, no matter where you live. For this role, we’re hiring at a level 4 ($181,000), out of five levels. Level is determined based on experience and our interview process.
Perks + benefits include:
- Kit equity
- 401k with a 5% match
- Monthly medical benefits up to $1,950 a month toward premiums. Dental and vision premiums covered 100%
- $4,000 equipment allowance for your first two years, $3,000 budget every following two years
- Individual learning + development budget ($3,500/year)
- Gender affirming benefits
- Childcare benefit up to $3,000 annually
- Twenty (20) days of paid time off during each year of employment
- Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
- Ten (10) paid holidays a year
- Two weeks of paid sick time each year, including mental health + well being days
- Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
- Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
- Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
- Four-week, paid sabbatical after five years with the team
- Fantastic in-person or virtual retreats with the team twice a year
How to apply
We know that most people hate interviewing (we relate!). We aim to make it as good of an experience as we can, and part of that includes keeping you informed during the process.
Here’s what you can expect from the process:
- 30 min - Recruiter screen
- 45 min - Hiring manager screen
- Work Sample
- 60 min - Technical interview
- 60 min - Culture contribution chat
- 30 min - Hiring manager wrap-up
To get started, complete this application, including answers to the questions on the next page. We read every single application, and your responses to our application questions help put your experience into context. We’ll keep you informed through every step
Kit is an equal opportunity employer. We value diversity in all of its forms, and we hire the best person we can for each role, no matter your personal background. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.
Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
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