Onboarding Associate

Job Overview:

KitchenPark helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality, and convenient for everyone.

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers, and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price

We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant through to your favorite global quick-service restaurant chains.

We’re looking for a Kitchen Onboarding Associate to join our Middle Eastern team and play a crucial role in ensuring the seamless onboarding and operational success of our restaurant partners. Join one of the fastest-growing FoodTech teams in the world and help us revolutionize the food industry! We're building the infrastructure for better food in every major city of the world, and Saudi Arabia is one of the fastest growing markets for us.

Key Responsibilities:

• Kitchen Improvements: Identify opportunities for kitchen enhancements, source third-party vendors, and coordinate approvals with licensees.
• Onboarding: Support restaurant partners in setting up their kitchens post-occupancy, including permit submittals and equipment buildout coordination.
• Stakeholder Management: Work closely with internal teams (City GM, Facility Manager, Design, Construction) and external contractors to ensure a smooth operational setup.
• Construction & Operations: Oversee kitchen improvements, schedule installations, and liaise with customers and internal stakeholders for light construction administration.
• Permit Coordination: Assist with the submittal process to secure necessary operational permits.
• Financial Oversight: Manage cost approvals to support AP/AR functions.
• Reporting & Process Improvement: Work alongside the Kitchen Onboarding Manager to track regional projects and initiatives.
  
  

Qualifications:

• 1-3 years of relevant work experience in, ideally with 1-3+ years in hospitality, restaurant, or a related industry.
• BSc. in Engineering, Business Management, or Economics
• Background in B2B onboarding or customer service, preferably within F&B, hospitality, or Fulfilment (eCommerce)
• Strong project management skills with experience handling multiple stakeholders.
• Comfortable working in a fast-paced, evolving environment.
• Fluent in English and Arabic

Why Join KitchenPark:

• Work in a high-impact role that directly contributes to the success of restaurants in the digital space.
• Be part of a company that is transforming the food delivery industry.
• Join a collaborative, innovation-driven culture where your ideas make a difference.
• Salary - circa 700-750 JOD + benefits

📍 Location: This role is based in our Amman, Jordan office and requires in-person collaboration 5 days a week to drive the best results.

Looking to build a career of substance with KitchenPark? Apply now!