Sales Desk Specialist, KitchenPark - Amman Jordan

Who We Are

KitchenPark helps restaurateurs worldwide succeed in online food delivery - our goal is to make food more affordable, higher quality, and convenient for everyone.

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers, and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.

 

What you’ll do
The Sales Desk role supports inbound demand across the Middle East by managing marketing-generated leads, coordinating initial outreach, and ensuring smooth scheduling and handoff to Account Executives. You will be based in Jordan, and work closely with regional sales teams to ensure inbound opportunities are handled efficiently, accurately, and in line with business priorities.

This position plays a key role in supporting the sales process by ensuring high-quality inbound leads are responded to promptly and prepared effectively for Account Executive engagement.

Key Responsibilities:

• Serve as the first point of contact for inbound leads across Middle East markets.
• Manage and respond to inquiries from marketing channels, including forms, calls, and emails.
• Collect and document relevant information to support lead assessment and routing.
• Schedule and coordinate meetings between inbound leads and Account Executives.
• Maintain accurate and up-to-date lead records and activity tracking in Salesforce.
• Monitor inbound queues to ensure timely follow-up and consistent coverage.
• Provide administrative and coordination support to the regional sales team.
• Collaborate with marketing and sales operations to improve inbound workflows and efficiency.

 

What we’re looking for

• 1–3 years of experience in a sales development representative role, sales support, inbound operations, customer operations, or a related role preferred.
• Strong organizational skills and attention to detail.
• Ability to manage a high volume of inbound requests and prioritize effectively.
• Experience using CRM systems (Salesforce preferred).
• Strong written and verbal communication skills in English and Arabic
• Based in Jordan and able to support Middle East business hours.

What Else You Need To Know

This role is based in our Amman office. We believe that people do their best work when they are together. As a company, we’re in the marketplace of ideas and innovation. When you’re constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we’re better as a team in person. That’s why all of our teams (except for our field-based roles) work from one of our office locations 5 days a week.

Looking forward to sharing more about a Career of Substance at KitchenPark.

Ready to join us as we serve those who serve others?