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Solution Architect

Austin, Texas, United States

Are you a strategic thinker with a technical edge and a passion for solving big business problems? Do you get energized by designing systems that scale, integrating complex platforms, and helping teams thrive through smart architecture? If so, you might be exactly who we’re looking for.

We’re on the hunt for a SaaS Solution Architect who can bridge the gap between high-level vision and practical execution — someone who can architect elegant, scalable solutions that unlock real value for our customers. This is your chance to make a deep impact at a company shaping the next generation of AI-driven platforms.

About the Role

As a SaaS Solution Architect at Kizen, you'll operate at the heart of innovation — designing robust, flexible, and forward-thinking architectures that bring our AI-powered platform to life across diverse use cases. From sales and marketing to operations and customer experience, your blueprints will serve as the foundation for success across industries.

You’ll work hand-in-hand with product, implementation, and engineering teams — translating complex requirements into real-world, scalable solutions. You won’t just build — you’ll inspire, lead, and elevate the standard of what’s possible in SaaS.

Key Responsibilities 

  • Leading solution design for complex client implementations, ensuring long-term scalability and success
  • Collaborating with internal teams and stakeholders to gather requirements and architect technical strategies that align with business goals
  • Mapping integrations between systems using APIs, ETL pipelines, and automation tools (like Workato or Zapier)
  • Developing architectural standards, best practices, and documentation to accelerate future implementations
  • Guiding implementation specialists through system configuration, customizations, and deployments
  • Identifying areas for optimization, automation, and innovation within customer environments
  • Acting as a strategic advisor during pre-sales and post-sales cycles — building trust through deep technical and business insight
  • Staying ahead of industry trends, continuously leveling up your skills, and sharing knowledge with the team

Minimum Requirements

  • 6+ years of experience in SaaS architecture, solutions engineering, or implementation leadership
  • Strong understanding of SaaS ecosystems, cloud infrastructure, and data architecture
  • Proven experience designing and integrating platforms via APIs and third-party tools
  • Hands-on experience with data transformation (SQL, Python, ETL tools)
  • Exceptional communicator who can navigate technical and non-technical conversations with ease
  • Deep understanding of software development life cycles (Agile, DevOps principles, etc.)
  • A strategic mindset with a passion for solving complex problems in simple, scalable ways
  • Proven ability to document and communicate architecture clearly (diagrams, specs, etc.)
  • Comfortable working cross-functionally in a fast-moving environment
  • Excitement to work 3-4 days a week from our Austin, TX office

Ideal Requirements

  • 10+ years of experience in solution architecture or enterprise SaaS consulting
  • Experience with low-code platforms and building enterprise workflows
  • Industry-specific knowledge in sectors like insurance, healthcare, or financial services
  • Background in cloud infrastructure (AWS, Azure, or GCP) and DevOps tooling
  • Experience with security frameworks, compliance requirements, and enterprise-grade SLAs
  • Familiarity with BPM platforms, CRMs, or ERPs (e.g., Salesforce, HubSpot, NetSuite)
  • Thought leadership — whether through mentoring, writing, speaking, or open-source contributions

We’re Looking for Someone Who:

  • Thrives at the intersection of business, technology, and design
  • Has a builder’s mindset — but thinks like a strategist
  • Loves architecting systems that are both functional and future-proof
  • Enjoys mentoring and leveling up those around them
  • Gets excited about AI, automation, and the potential of next-gen platforms
  • Is energized by fast-paced environments and mission-driven teams
  • Willingness to be hands on during Implementations to ensure success and solve the most complex customer issues.  

Why Kizen

We’re a fast-growing company that values innovation, growth, and continuous improvement. By joining Kizen, you’ll play a pivotal role in shaping the future of the company while enjoying a supportive, dynamic, and collaborative workplace. You’ll have opportunities for professional development, impact, and career advancement.

What We Offer

  • Career Growth Opportunities
  • Engaging Work Culture
  • Top-Tier Compensation
  • Equity Package
  • Healthcare Coverage
  • Professional Development Stipends
  • PTO 

Kizen is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. At Kizen, we fully comply with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. 

The base salary range for this position is $160,000-$190,000. However, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base salary, we also offer generous equity and benefits packages.

If you’re excited about creating impactful experiences and contributing to a fast-paced, people-focused team, we’d love to meet you!

OTE - $210,000-$240,000K

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