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Quality Assurance Engineer

Austin, Texas, United States

About Us

At Kizen, we’re engineering a more humane future where AI drives universal healthcare, more impactful work, world-class education, exceptional customer experiences, and — overall — a more fulfilling human experience.

Kizen is on a mission to give every team member an AI Assistant - turning every company into an AI-company, every worker into an AI-Enhanced Worker, and every Process into an AI-optimized, continuously improving process. Kizen is the first GenAI enterprise application builder. Businesses of any size, within any industry can build AI assistants for complex jobs across healthcare, finance, and HR and modern enterprise applications - like CRMs, Workflow Automation, Real Time Dashboards, and Secure Portals in minutes and perfect them in an afternoon. Kizen helps teams systematically improve processes and business outcomes with data-driven insights and powerful automation with access to all the latest AI models.

About the Role

Ready to jumpstart your career ensuring quality in the exciting world of next-gen AI technology?

We are looking for a hands-on QA Engineer with a history of attention to detail and passion for quality as we bring our next-gen platform to the world.

This is an opportunity of a lifetime for a QA Engineer who wants to be at the heart of the AI movement to better humanity. As the QA Engineer you’ll perform comprehensive manual testing, identify bugs, and ensure our platform meets rigorous quality standards. You’ll be working directly with our QA Manager to enhance test coverage and improve testing efficiency.

In this dynamic role, you’ll support our teams responsible for:

  • Manual Testing: Performing thorough manual testing for new features and product updates.
  • Bug Identification: Identifying, documenting, and clearly communicating defects.
  • Collaboration: Collaborating cross-functionally with product owners and developers to troubleshoot and resolve issues.
  • Quality Assurance Improvement: Contribute to our growing team in refining testing processes to enhance product reliability.

Key Responsibilities

  • Manual Testing:
    Conduct thorough manual testing of new features, ensuring they meet acceptance criteria and identifying potential user experience issues.
  • Quality Enhancement & Ownership:
    Proactively identify shortcomings in new and existing features, taking full ownership[ and pride in thoroughly testing and setting tasks through to completion.
  • Collaboration:
    Work closely with engineers, product managers, and QA team members to discuss findings, suggest improvements, and ensure high-quality deliverables.
  • Documentation & Reporting:
    Maintain accurate and concise testing documentation, write detailed defect tickets with clear reproduction steps to help the development team efficiently resolve issues, and provide regular status updates to the QA Manager.

Requirements

  • 2+ years of professional manual testing experience
  • Strong attention to detail and anomaly detection skills
  • Excellent verbal and written communication skills
  • Ability to prioritize tasks and manage time effectively
  • Basic familiarity with defect tracking tools (Jira, Trello, Bugzilla, etc.)
  • Passion for learning and eagerness to develop QA skills
  • Team-oriented mindset with excellent collaboration skills
  • Strong analytical and problem-solving skills
  • Adaptability and comfort in a dynamic, fast-paced environment

Why Kizen

We’re a fast-growing company that values innovation, growth, and continuous improvement. By joining Kizen, you’ll play a pivotal role in shaping the future of the company while enjoying a supportive, dynamic, and collaborative workplace. You’ll have opportunities for professional development, impact, and career advancement.

What We Offer

  • Career Growth Opportunities
  • Engaging Work Culture
  • Top-Tier Compensation
  • Equity Package
  • Healthcare Coverage
  • Professional Development Stipends
  • PTO 

Kizen is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. At Kizen, we fully comply with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. 

The base salary range for this position is [$65,000-$85,000]. However, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base salary, we also offer generous equity and benefits packages.

If you’re excited about creating impactful experiences and contributing to a fast-paced, people-focused team, we’d love to meet you!

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