Back to jobs

Business Analyst

New York, New York, United States

Business Analyst

Manathan, NY  |  Hybrid (4 days in office)  |  Full Time  |  https://kizen.com

At Kizen, we’re engineering a more humane future where AI drives universal healthcare, more impactful work, world-class education, exceptional customer experiences, and — overall — a more fulfilling human experience.

Kizen is on a mission to give every team member an AI Assistant - turning every company into an AI-company, every worker into an AI-Enhanced Worker, and every Process into an AI-optimized, continuously improving process. Kizen is the first GenAI enterprise application builder. Businesses of any size, within any industry can build AI assistants for complex jobs across healthcare, finance, and HR and modern enterprise applications - like CRMs, Workflow Automation, Real Time Dashboards, and Secure Portals in minutes and perfect them in an afternoon. Kizen helps teams systematically improve processes and business outcomes with data-driven insights and powerful automation with access to all the latest AI models.

As our Business Analyst, you’ll play a critical role in bridging the gap between business needs and technical solutions. You’ll work closely with clients and internal teams to uncover real business challenges, gather and document detailed requirements, and ensure the solutions we deliver drive meaningful impact. This role is ideal for someone who loves translating complexity into clarity, thrives on collaboration, and has a passion for making processes smarter and more efficient.

This is an opportunity to be at the center of digital transformation working with innovative technologies, solving high-value business problems and shaping solutions that scale. You’ll collaborate with solution architects, developers, and executives to design systems that improve workflows, empower users, and enable data-driven decision-making.

 

What You’ll Be Doing

  • Leading business discovery sessions with clients to understand their goals, processes, and pain points
  • Documenting business requirements using user stories, process flows, and functional specifications that development teams can easily act on
  • Acting as a liaison between business and technical teams, ensuring clear communication and alignment at every stage
  • Analyzing current workflows and recommending process improvements and automation opportunities
  • Supporting solution design by collaborating with architects and engineers on feasibility, scope, and roadmap planning
  • Assisting in the creation of wireframes, prototypes, or mock-ups to help stakeholders visualize solutions
  • Participating in UAT (User Acceptance Testing) and validating that delivered features meet business objectives
  • Maintaining a clear view of project scope and priorities, helping manage change requests effectively
  • Creating and maintaining requirements traceability throughout the lifecycle to ensure business needs are met
  • Helping shape best practices and standards for requirements gathering, analysis, and documentation across the organization

Minimum Requirements — What You Bring

  • 5+ years of experience as a Business Analyst, Product Owner, or similar role in a SaaS environment
  • Strong understanding of business process mapping, requirement elicitation techniques, and stakeholder management
  • Ability to translate business needs into clear functional and technical requirements
  • Experience with enterprise systems and data flows (CRM, ERP, EMR, or other operational systems)
  • Familiarity with Agile methodologies and writing user stories, acceptance criteria, and backlog grooming
  • Excellent communication and facilitation skills; able to lead workshops and explain technical concepts to non-technical audiences
  • Highly organized, detail-oriented, and able to manage multiple initiatives simultaneously
  • Proficiency with requirements and collaboration tools (Jira, Confluence, etc)

 

Ideal Candidate will have:  

  • Experience in regulated industries like healthcare, financial services, or insurance
  • Familiarity with low-code or workflow automation platforms
  • Exposure to analytics, AI/ML, or automation technologies
  • Strong problem-solving skills with an analytical mindset

 

You’ll Thrive in This Role If You:

  • Love uncovering the “why” behind business challenges and turning ambiguity into clarity
  • Enjoy collaborating with cross-functional teams and influencing without direct authority
  • Can balance technical detail with big-picture business objectives
  • Get excited about improving processes and enabling better decision-making
  • Are proactive, curious, and eager to learn new technologies and business domains
  • Thrive in fast-paced environments where adaptability and continuous improvement are key

 

Why Kizen?

Kizen is building the next generation of AI-powered business systems — platforms that help organizations operate faster, smarter, and with greater precision. If you’re excited to be on the frontlines of that transformation, and ready to play a key role in both vision and execution, we want to meet you.

 

What We Offer

  • Career Growth Opportunities
  • Engaging Work Culture
  • Top-Tier Compensation
  • Equity Package
  • Healthcare Coverage
  • Professional Development Stipends
  • PTO 

Kizen is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. At Kizen, we fully comply with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. 

The base salary range for this position is $125,000 -  $150,000.00. However, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base salary, we also offer generous equity and benefits packages.

If you’re excited about creating impactful experiences and contributing to a fast-paced, people-focused team, we’d love to meet you!

OTE - $156,000-$187,500    Base pay:  $125,000 - $150,000 

Compensation Range

$125,000 - $150,000 USD

Create a Job Alert

Interested in building your career at Kizen? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Kizen’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.