Business Operations MBA Intern (Summer 2025)

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.

This is an 11-week (June 2nd-August 15th, 2025) paid internship experience out of our Boston, MA headquarters. 

The Business Operations team focuses on Klaviyo’s operational rhythm. As a Business Operations MBA Intern, you will contribute to our mission by driving cross-functional projects that span strategy, planning, and accountability against business goals. 

Our team partners with Product, Finance, Go-To-Market, and People as we lead or support key initiatives. Beyond setting the operational cadence, Business Operations also takes on special projects that map to company priorities. This role provides a unique perspective on how a fast-growing SaaS business operates at scale, with the opportunity to deliver impact across multiple functions.

How you will make a difference: 

• Gather, prioritize and structure critical information for the leadership team to guide effective decision making
• Extract meaningful insights from analytical research and convert them into actionable business proposals
• Ensure that strategic operational priorities are linked to planning and execution. Provide frequent visibility to the leadership team regarding progress towards OKRs
• Own the execution of the tactical operational mechanics including executive meetings and offsites by creating agendas, delivering pre-reads, and ensuring follow-up on action items

Who You Are:

• Current first-year student of a 2-year MBA program graduating between December 2025 and August 2026
• Have at least 2 years of previous work experience 
• Confident in modeling business scenarios using Google Suite and other tools
• Have a track record of success in project management roles within fast-paced growth environments
• A self-starter, motivated by continuously solving hard problems
• A great communicator and negotiator, and able to develop shared perspectives

We’d love to hear from you if you:

• Are an alumni of a top-tier strategic consulting firm where you honed strong critical thinking skills and gained experience working with senior business decision makers.
• Have prior experience in a business operations or analytics role within high tech (preferably SaaS environments).

Compensation: 

$50.00-$50.00 USD per hour

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

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