Marketing Operations Co-op (Spring 2027)

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.

This is a 6 month (Jan 4th-June 25th, 2027) paid co-op experience out of our Boston, MA headquarters. All co-op students are required to work onsite from our Boston office 5 days per week. 

As a Marketing Operations Co-op at Klaviyo, you’ll have the unique opportunity to immerse yourself in the world of marketing from a technical, systems and processes perspective. Working alongside a team of experts, you'll gain an understanding of how to manage the intersection of strategy, process, and technology — a puzzle that requires a truly creative thinker to solve. Plus, you will gain invaluable hands-on experience in the latest marketing tools, develop cutting-edge skills, and connect with industry professionals across marketing, systems, and sales departments. 

How you will make an impact:

• Campaign Support: Assist in the standardization, execution, and monitoring of marketing campaigns across various channels, including email, events, content syndication and digital advertising.
• Data Management and Analysis: Support data integrity and standardization activities to maintain accurate and up-to-date marketing databases.
• Reporting and Documentation: Help prepare and automate marketing reports and dashboards to track activity performance and key metrics. Document marketing processes, best practices, and standard operating procedures.
• Collaboration and Team Support: Work closely with cross-functional teams, including sales, content, design, and product, to ensure seamless execution of marketing initiatives. Attend team meetings and contribute ideas and insights for continuous improvement.
• System Administration: Serve as a system admin for HubSpot, and other systems, supporting configuration, maintenance, and troubleshooting.
• Enablement & Process Ownership: Own the Marketing Ops wiki and enablement library, support the development of SOPs and enablement materials for internal and external audiences, and own the BRD (Business Requirements Document) process.

Who You Are:

• Undergraduate student graduating in May 2029 pursuing a degree in Marketing, Business Administration, or a related field.
• Experience working with large datasets and data analysis in Excel / Google Sheets
• Detail-oriented, with a passion for standardization and building repeatable processes (SOPs)
• Strong interest in marketing operations, data analysis, data privacy and/or marketing technologies 
• Have experience building with AI tools and technologies (e.g., Claude, ChatGPT, Cursor) to make processes more efficient and scalable
• Excellent communication and teamwork abilities 
• An innovative and creative thinker with an always-learning and growing mindset 

We’d love to hear from you if you: 

• Experience or familiarity in marketing automation tooling
• Have worked with HubSpot, Salesforce, Marketo, LeanData, Snowflake or Klaviyo before 
• Have experience with Tableau

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. 

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.