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Account Manager

Rennes

Now a Wrike company, Klaxoon is an online all-in one work collaboration platform that boosts engagement levels, at all times. With a unique range of 9 visual collaboration tools & services, Klaxoon empowers people to drive engagement in and beyond meetings, boost productivity and shape an innovative workspace.

About the Role:

  • We are looking for a driven and consultative Account Manager 2 to join Wrike's Commercial Expansion team! In this role, you'll build meaningful client relationships and uncover opportunities to expand Wrike's footprint within your portfolio of established accounts. Using your strategic mindset and solution-focused approach, you'll help customers maximize their investment while driving our continued growth.
  • If you’re a collaborative professional who thrives in a fast-paced environment and enjoys connecting technology solutions to real business challenges, we want to hear from you!

Your Impact:

  • Developing and executing strategic account plans that drive expansion within your assigned book of business.
  • Managing the full sales cycle from opportunity identification through contract negotiation and close.
  • Proactively engaging with accounts through targeted outreach initiatives rather than relying solely on inbound requests.
  • Conducting consultative discovery calls to deeply understand customer pain points, business objectives, and growth opportunities.
  • Implementing a solutions-based selling approach that clearly articulates Wrike's ROI and aligns our solutions with customer needs.
  • Delivering compelling demonstrations and presentations that showcase how Wrike solves specific customer challenges.
  • Creating tailored strategies for identifying expansion opportunities within each account based on customer usage patterns, adoption metrics, business goals, and industry trends.
  • Staying informed about competitors' offerings and positioning Wrike advantageously against alternatives.
  • Utilizing sales tools (Salesforce, SalesNavigator and ZoomInfo) to identify key stakeholders and manage your pipeline.
  • Collaborating with Customer Success, Solutions, and other internal teams to ensure seamless customer experiences and 100% satisfaction.
  • Consistently meeting or exceeding quarterly and annual revenue targets.

Your Qualifications:

  • Fluent in English and French (verbally & written)
  • 5+ years of successful commercial sales experience with a proven track record of consistent achievement, SaaS experience required 
  • Minimum 3 years experience as an Account Manager responsible for an install account base
  • Demonstrated hunter mentality with a proven track record of proactive pipeline generation, cross-sell, upsell, and driving account expansion initiatives
  • Demonstrated ability to manage the full sales cycle from qualification to close
  • Experience expanding relationships within existing accounts through consultative, solution-based selling
  • Strong proficiency with outbound prospecting strategies and execution
  • Proficiency with the SaaS buying process and procurement cycles
  • Exceptional communication skills with the ability to engage effectively at multiple levels within an organization
  • Excellent discovery skills with the ability to understand business challenges and align solutions accordingly
  • Experience conducting engaging remote product demonstrations via video conferencing
  • Experience with sales methodologies such as Challenger, MEDDIC, or Solution Selling
  • Bachelor's degree or equivalent practical experience

Standout Qualities: 

  • Experience in work management, project management, or a track record of selling to our ideal customer profiles (ICPs) in Marketing, Professional Services, Manufacturing or Engineering 

Team Dynamics:

  • As an Account Manager 2, you'll join a high-performing team focused on driving double-digit growth within our existing customer base. You'll manage a portfolio of commercial accounts (250 - 5,000 employees) with active Wrike subscriptions. Working collaboratively with cross-functional partners, you'll identify expansion opportunities that solve customer challenges while helping you achieve your booking and pipeline targets.

Our Work Style: 

  • Collaborative Culture: Work alongside ambitious, supportive colleagues who celebrate wins together
  • Comprehensive Training: Structured onboarding and ongoing sales enablement to help you master our product and refine your skills
  • Work Flexibility: Options for remote work with the support you need to succeed from your home or the office 
  • Competitive Compensation: Base salary plus uncapped commission structure that rewards performance

Why Join Wrike?

  • Growth Opportunities: Clear career progression paths with opportunities to advance into senior account management or leadership roles, based on your performance and goals
  • An extra week's paid holiday
  • 4 days of RTT (Recovery of Working Time)
  • 2 days of home-office per week
  • Additional days off depending on seniority
  • 60% health insurance cover for you and your children
  • A monthly Home-office allowance
  • 50% reimbursement of public transport season tickets or access to the sustainable mobility package worth €200 per year (bicycle)

 

Your recruitment buddy will be Aziza Talhi, Senior Recruiter.

 

#LI-AT1

:rainbow: Our Values and Commitments
  • Transparency: Klaxoon is committed to being open and honest with its clients and employees. This helps to build trust and credibility and fosters a culture of collaboration.
  • Engagement: Employee engagement is essential to the success of the project, just as client commitment to using the platform is crucial.
  • Excellence: Klaxoon is dedicated to providing its clients with the best possible products and services. This means constantly innovating and improving, and always putting clients’ needs first.
  • Collaboration: Collaboration is key to success. Klaxoon works closely with its clients, partners, and employees to achieve its goals.
Klaxoon is committed to a CSR (Corporate Social Responsibility) approach that promotes gender equality, diversity, and inclusion. As part of this commitment, we guarantee equal employment opportunities regardless of gender, religion, age, sexual orientation, ethnic origin, disability, place of origin, or academic background.
 
Check out our LinkedIn Life Page, Company page, Instagram and YouTube for a feel for what life is like at Wrike. 

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