Chief of Staff, Strategy & Ops

We're backed by $50MM from Accel, EQT, Menlo, and 100s of legendary angels (Adam Grant, Shreyas Doshi, etc). We're an interesting blend of consumer + enterprise product that serves 1000s of C-level execs from companies like Figma, Box, Notion, and OpenAI.

ABOUT THE ROLE

• We're hiring for a Chief of Staff who'll work directly with our GM (Lucas) and our Founder/CEO (Joseph).
• Be our Swiss Army Knife: do whatever it takes to make every part of the company successful - GTM, Product, Community, People, etc.
• Examples of current/past projects:
  • Spinning up AI-native workflows end-to-end using modern tools (e.g. Clay, Zapier, Gamma, MCPs) with 0 eng support.
  • Running ELEVATE - our flagship in-person conference for CPOs from Confluent, Box, Brex, ScaleAI, and more.
  • Scaling Customer Success to 50+ accounts ($XM ARR) with <1 FTE.
  • Running GTM for new product and feature launches from building lead lists to running campaigns and closing early customers.
  • Acting as a mini-PM: working with Eng and Design to turn ideas into shipped products
  • + 100s more… we move fast!
• This role is based in New York City and is mostly in-person (4 days a week). We have a beautiful office @ Hudson Yards :)

WHO YOU ARE

• 2 - 5 years of experience as a top performer in roles that demand rigor and hard work (e.g., early startup employee, big 3 consulting, banking, top-performing sales).
• You’re a barrel - Insanely high agency and resourcefulness. The kind of person who takes an ambiguous idea from 0 → 1 → live - with taste, urgency, and almost no handholding.
• AI-native. You’re not just a “prompt dabbler”. AI is part of how you think and work. You’re the person who’s trying to figure out (or have figured out) how to 10x something with a tool your peers haven’t even heard of yet.
• Tech and product savvy. You’re curious, fluent with software, and dangerous with tools. Even if you haven’t used them before, you learn fast and optimize even faster.
• You think in numbers. You’re sharp in spreadsheets, fast with data, and obsessed with signal over noise. (Bonus if you’ve used product analytics tools like PostHog or Mixpanel)
• A “founder-ish” mindset: self-driven, resourceful, ready to build and be in the trenches (this is NOT your typical 9-5)
• A positive influence on every team you’ve been on (you would know) :)

WHAT WE BELIEVE

• In this era of AI, we can (and will) build a billion-dollar company with less than 100 employees. This means that every spot on this ship is sacred, and we will have an absurdly high bar on recruiting (no hire > mediocre hire).
  • We will only hire the best of the best (hardworking, passionate, high IQ, good person, etc)
  • Also, small teams FTW (see Metcalfe’s Law)
• Outlier work ethic = outlier results. You work smart and hard.
• The bar always rises. What’s good today isn’t good enough tomorrow.
• Culture fit is everything. We only hire people already 90% aligned with our values. Too much energy is wasted trying to change people.
• This is our moment. Right team, right place, right time. We’ll do whatever it takes to seize it.

💡 If this role made your heart beat faster, here’s your move. The best candidates are already emailing lucas@knoetic.com with a thoughtful note on why they’re a fit.