Courseware Technologist (Remote) (Position located in Brazil)

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Please submit your resume in English.

To learn more about our team and office culture in São Paulo, Brazil, visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/sao-paulo
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-S%C3%A3o-Paulo-Location-EI_IE969384.0,7_IL[…]M_-C1lsxoZq7Cx8IriVE8MkrzuTmnJzqego77RAWZz9sqGt_55BflwYKpQeg
LinkedIn: https://www.linkedin.com/company/knowbe4/life/brazil/

The Courseware Technologist builds learning activities that include courses, assessments, games, and more, that are core to the KnowBe4 customer experience. While you need to understand reasonable software security practices, you do not need to have a background in information security. Just be great at producing online content for eLearning, bring new ideas to the table, and contribute to the growing library of content resources! The ideal candidate should be an AI enthusiast with a passion for leveraging artificial intelligence to transform learning experiences. They will work together with other eLearning developers, QA and engineers in a fast-paced environment using product/project management tools and developing standards for partners.

Responsibilities:

• Build high quality courseware using predetermined files and assets alongside AI-generated components to build SCORM packages
• Familiarity with various learning management systems and their compatibility with AI-enhanced content 
• Stay up-to-date on the latest eLearning courseware technology tools, AI development platforms and best practices to apply them to KnowBe4 courseware and disseminate them to our partners
• Conform with Web Accessibility requirements to make sure that all learns can access the learning activities created
• Take an active role in creating and supporting content that is diverse, equitable, and inclusive as outlined in the KnowBe4 DEI statement
• Ensure content is Web Content Accessible Guidelines (WCAG 2.1) compliant, even when integrating AI-generated elements so that our content is accessible to all users
• Document best practices; research and recommend improvements to AI content creation workflows to enhance quality and efficiency
• Create templates and frameworks that can be consistently applied when using AI writing tools and assist publishers in utilizing them

Requirements:

• A.S. or A.A. in Computer Science or Digital Design (or comparable work experience) required
• Minimum 3 years of relevant experience working with eLearning courseware development
• Creative problem-solving and willingness to learn new technologies
• Experience with AI tools (ie...ElevenLabs, Google Veo 3, HeyGen, Synthesia Midjourney AI, RunwayML,ect.)
• Relevant experience in HTML/CSS frontend development skill set
• Strong understanding of AI tools and prompting
• Ability to use a proprietary e-Learning authoring tool to produce e-learning content
• Ability to integrate AI tools to generate, enhance, and optimize learning materials including text, graphics, audio, and video elements-nto the final courses 
• Additional programming language skills a plus 
• Experience with AI content generation platforms and tools, video and audio editing software
• Experience with G Suite products and MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• A strong passion for learning and adapting to new technologies
• Working with peers in other groups to define software standards and explore new technologies
• Experience with assisting and interacting with customers to provide solutions
• Ability to prompt, create and integrate AI-generated elements seamlessly with human-created content
• Knowledge of best practices for AI content creation
• Adaptability and openness to evolving AI capabilities and applications in eLearning

Our Fantastic Benefits

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.