Channel Account Manager (LATAM) (Remote, FL) (Spanish Speaking)

Remote

KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.

Our HRM+  combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.

We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.

The Opportunity

Join our Channel Sales team as the strategic catalyst driving growth and partner success across the LATAM region. As a Channel Account Manager, you’ll be the primary engine behind a robust ecosystem of partners, turning high-potential relationships into consistent revenue and market expansion. You’ll own the end-to-end partner experience: from initial onboarding and strategic business planning to equipping sales teams with the tools they need to win. The successful candidate thrives in a high-volume environment, possesses a sharp sales aptitude, and takes genuine pride in being the trusted advisor who helps our partners scale their business through our industry-leading security platform.

What You'll Do

  • Partner Portfolio Management: Own and nurture a large portfolio of established partners, building professional relationships that drive increased deal registrations and Net New customers.

  • Strategic Enablement: Conduct discovery sessions and strategic business planning with key partners, guiding their sales and marketing teams on the best approaches to position our solutions.

  • Demand Generation: Leverage marketing content to develop joint plans with premier partners, ensuring they are equipped with the tools and portal resources necessary to generate leads.

  • Sales Execution: Manage an accurate pipeline and forecast, performing product demos and portal walkthroughs to enable partners while meeting monthly sales volume targets.

  • Operational Excellence: Maintain thorough records in Salesforce; including calls, emails, and tasks, to ensure full visibility into the partner lifecycle and compliance with agreements.

  • Cross-Functional Collaboration: Serve as the bridge between partners and our internal Direct Sales and Customer Success teams to ensure a seamless experience for every end-user.

What You Bring

You’re the kind of account manager who balances high-energy outreach with meticulous organization, genuinely enjoying the challenge of growing a territory and seeing your partners succeed.

  • LATAM Market Expertise: Proven experience working within the channel or with IT channel partners in the LATAM region; you understand the unique nuances of this market.

  • Linguistic Versatility: You are fluent in Spanish and possess the English proficiency required to excel in global training and internal collaboration.

  • Sales Aptitude: A track record of managing high-volume sales environments where you’ve successfully identified partner pain points and moved the needle on revenue.

  • Communication Skills: You are a clear, engaging communicator who can deliver a compelling pitch, write professional correspondence, and leave messages that actually get returned.

  • Tech-Savvy Mindset: Comfortable navigating Salesforce and Google Workspace, with the ability to quickly master new security concepts and product features.

  • Results-Oriented Drive: You thrive in a performance-based culture where time management and self-motivation are the keys to hitting your objectives.

Bonus points if you have:

  • A Bachelor’s degree or background in the IT Security field.

  • Direct experience with Channel Sales workflows and partner portal management.

  • Familiarity with the cybersecurity competitive landscape.

Why You'll Love It Here

  • Talented and Global Team: You’ll work with a diverse, collaborative, high-performing group dedicated to building services that empower customers worldwide to stay safe from cyber threats.

  • Remote Autonomy: Enjoy the focus and flexibility of a remote-first role designed to support your productivity while keeping you connected to a global mission.

  • Market Impact: You’ll gain deep exposure to the fast-growing cybersecurity sector, playing a pivotal role in our expansion across the LATAM territory.

  • Industry Leadership: Work for a market leader consistently recognized by Gartner, G2, and top analysts for our innovation and dominant position in the human risk management space.

The compensation for this position ranges from $122,000-$142,000 including base, bonuses and commissions. For more details, click here www.know www.knowbe4.com/careers/know-your-pay/enterprise-sales

We will accept applications until 3/4/2026.

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

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