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Deployment Director

New York, New York

Knowde is a global software company digitally transforming the $5 trillion chemical industry by solving the root problem holding the industry back: organizing and digitizing product data.

We provide touchless product master data and a suite of purpose-built, integrated tools to accelerate digital transformation—helping chemical industry suppliers and distributors unleash the hidden power of their product information and get it into the hands of the people who drive value: sales, regulatory, supply chain, and customers.

More than 8,000 of the world's largest suppliers and distributors use Knowde to accelerate their digital transformation and drive business growth.

We've raised over $200M from Sequoia Capital, Coatue, and other leading investors to transform one of the world's largest and most essential industries.

Our platforms enable faster operations

  • Knowde AI: Automatically extracts, structures, harmonizes, and enriches product data
  • Knowde MDM Platform: Centralized location where clean product master data lives and feeds all other systems
  • Knowde CXP: Full-featured customer experience platform built for chemical industry complexity
  • Knowde Marketplace: Leading online marketplace connecting 8,000+ chemical companies

The Role

You'll drive adoption and value realization for chemical companies that have purchased Knowde—not just signed contracts, but actual transformation in how they work. You'll partner with C-suite officers to teach and enable their teams to leverage data to execute against their toughest business initiatives.

This role requires deep experience with transformation initiatives, particularly large-scale data and system integration projects. You'll diagnose where the greatest opportunities reside, proactively identify obstacles to adoption, and develop strategies to deliver successful outcomes. You own the customer relationship from adoption to renewals and expansion, spending approximately 25% of your time on-site running workshops, uncovering new use cases, and proving that a stronger data foundation improves operations and competitive positioning.

What You'll Do

Own the Customer Relationship

  • Understand customer's transformation and digital agenda, align Knowde's platform to deliver against it
  • Serve as the primary point of contact and trusted advisor across the customer organization—from technical teams to executives
  • Build and maintain executive relationships at VP and C-suite level
  • Identify where Knowde's platform creates the most business impact across different functions

Drive Platform Adoption

  • Evangelize digitally-enabled processes and win executive buy-in to hit new adoption milestones
  • Consult with C-suite and VP executives on how data underpins their most important initiatives
  • Proactively identify and address obstacles to adoption before they become blockers
  • Lead on-site workshops and strategic engagement sessions to accelerate value realization

Manage Your Book of Business

  • Own renewals by proving ROI and storytelling impact throughout the customer lifecycle
  • Ensure customers see and understand value well before contract renewal discussions
  • Uncover expansion opportunities through strategic engagement and on-site workshops
  • Manage multiple accounts and stakeholder relationships simultaneously without dropping commitments

Influence Organizational Change

  • Guide mature organizations through change management required for digital transformation
  • Explain complex technical issues and their business impact in simple terms, adapting to your audience
  • Build business cases that justify continued investment and expanded use of the platform
  • Navigate skepticism and resistance by demonstrating concrete results

About You

  • Track record of extreme ownership and driving results without being asked
  • Direct experience with transformation initiatives, particularly large-scale data and system integration projects
  • Proven ability to manage executive relationships—comfortable and confident engaging VPs and C-suite as peers
  • Ability to explain complex technical issues and business impact in simple terms, adapting tone and framing to your audience
  • Demonstrated success managing multiple accounts and stakeholder relationships simultaneously
  • 4-year degree (STEM or Business preferred)

You'll stand out if you have:

  • Experience in the chemicals industry (supplier, distributor, consulting, or professional services) or other industrial/manufacturing sectors
  • Led digital transformation projects in industrial or traditional markets that required convincing skeptical organizations to change
  • Implemented technical data or software solutions where adoption was the hardest part
  • Sales experience with ability to develop business cases and drive commercial intent
  • Track record of influencing without authority—getting teams to adopt new processes despite skepticism

Compensation & Benefits

Pay Range: $120,000 - $200,000/year + annual bonus

Equity: Yes, equity is included as part of the compensation package for this role.

Note: This role requires approximately 25% travel for on-site workshops, relationship development, and value demonstration.

Benefits

  • Comprehensive medical, dental, and vision plans for you and your family
  • 401(k) retirement program
  • Professional development and education stipend
  • Fully remote work environment
  • Flexible vacation policy
  • Paid parental leave

Why Knowde?

Chemistry is the foundation of every physical product on Earth—from pharmaceuticals to semiconductors, from sustainable materials to everyday consumer goods. This is the world's most essential industry, and we're building the technology infrastructure to help it operate more efficiently.

We're solving a problem that has never been solved: organizing and digitizing the chemical industry's product data. Our customers include the world's largest chemical companies, and our impact extends to every product that relies on chemical innovation.

Learn more:

Our Commitment to Diversity

We're building a team as diverse as the industry we're transforming. Different perspectives, backgrounds, and experiences make us better at solving complex problems.

We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status.

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