Back to jobs
New

Senior Vice President, Head of Product

Arlington, Virginia or Richmond, Virginia

At Koalafi, we believe in a world where no one has to put an important purchase on hold. That’s why we’re making it easier for more people to pay for big purchases over time.

Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers.

Interested in learning more about how we’re transforming the financing experience and joining our team?

About the Role

Koalafi is seeking a strategic and transformational Senior Vice President of Product to lead our Product organization, which includes both Product Management and Product Design functions. Reporting to the CPTO, this executive will be responsible for the company-wide product strategy and roadmap, partnering closely with the CPTO and executive leadership team to shape the long-term direction of the business. 

As SVP of Product, you will lead a team of 6 direct reports and oversee the broader Product organization. You will elevate product thinking across the company, strengthen discovery and execution capabilities, and ensure our roadmap drives measurable customer and business outcomes. 

This role requires both visionary leadership and operational discipline, combining customer empathy, analytical rigor, and strategic judgment in a fintech environment where growth must be balanced with risk, compliance, and long-term portfolio performance. 

What You’ll Do 

Product Strategy & Business Impact 

  • Co-create and refine Koalafi’s long-term product vision in partnership with the CPTO
  • Define and own a multi-year product strategy aligned to company growth and profitability goals
  • Translate strategic priorities into a clear, outcome-driven roadmap across product lines
  • Identify new market opportunities, platform investments, and innovation bets
  • Serve as the voice of Product in company-level strategic planning 

Fintech Product Leadership: Growth with Risk Discipline 

  • Lead product strategy within a fintech environment, balancing customer growth, conversion, and revenue expansion with credit performance, compliance, and portfolio health
  • Partner closely with Risk, Data Science, and Compliance to align product innovation with underwriting and regulatory guardrails
  • Ensure product decisions consider unit economics, risk performance, underwriting impact, and long-term value creation
  • Drive responsible experimentation within regulatory and credit constraints
  • Build strong collaboration between Product, Risk, and Engineering to enable scalable, compliant growth 

Data-Driven Product Leadership & Optimization 

  • Establish a culture of analytical rigor, experimentation, and continuous optimization
  • Drive product decisions through customer insights, behavioral data, and financial performance metrics
  • Partner with Data and Engineering to improve instrumentation, measurement, and reporting
  • Champion structured experimentation practices, including:
  • A/B and multivariate testing
  • Funnel and approval rate optimization
  • Cohort analysis and retention measurement
  • Incrementality and impact evaluation
  • Ensure every major product investment has clear KPIs tied to growth and/or profitability 

Roadmap Ownership and Execution  

  • Be responsible for the company’s product roadmap and assist in high level prioritization of company goals
  • Make high-impact tradeoff decisions across competing initiatives and investments
  • Establish measurable key results, outcomes, and performance indicators for product success
  • Balance near-term execution with long-term platform scalability and strategic differentiation
  • Drive disciplined execution while protecting space for discovery and innovation 

Organizational Leadership & Team Development 

  • Directly manage a team of Product and Design leaders and Senior ICs
  • Build, scale, and structure the Product and Design organization to support company growth
  • Recruit, retain, and develop top-tier talent across Product Management and Product Design
  • Establish clear career paths, leadership expectations, and performance standards
  • Foster a culture of accountability, ownership, and customer obsession
  • Elevate the team by evangelizing learning and adoption of emerging technologies, such as AI capabilities for Product, Engineering, and Design, and regularly experiment with these technologies yourself  

Executive & Cross-Functional Leadership 

  • Partner closely with leaders across Engineering, Risk, Sales, Marketing, Operations, Finance, and Customer Experience
  • Align product strategy with go-to-market, financial planning, and operational objectives
  • Communicate strategy, roadmap, and performance clearly to executives and the broader organization
  • Influence at the board and investor level as needed 

About You 

  • 12+ years of Product Management experience, including executive-level leadership
  • Experience leading both Product Management and Product Design organizations
  • Significant experience in fintech, financial services, credit, lending, or payments is a plus
  • Demonstrated ability to balance growth initiatives with risk management and regulatory considerations
  • Strong analytical and financial acumen; comfort managing to KPIs tied to revenue, margins, and risk-adjusted returns
  • Deep experience with experimentation and optimization methodologies (A/B testing, funnel optimization, cohort analysis)
  • Track record of building and developing high-performing product leaders
  • Insatiable curiosity about AI and other emerging technologies that will evolve the nature of the Product role
  • Passion for leading a team through an exciting time in Technology where the skills needed to succeed are ever-changing
  • Exceptional executive communication and cross-functional influence skills 

Why choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most.

Benefits:

At Koalafi, you will have a direct impact on our products and help shape the company’s success. We offer competitive compensation & benefits packages to keep you at your best:

  • Comprehensive medical, dental, and vision coverage
  • 20 PTO days + 11 paid holidays
  • 401(k) retirement with company matching
  • Student Loan & Tuition Reimbursement 
  • Commuter assistance
  • Parental leave (maternal + paternal)
  • Inclusion and Associate Engagement Programs

Who we are & what we value: 

  • We focus on what’s most important
  • We set clear expectations and deliver
  • We embrace challenges to reach our full potential
  • We ask, “How can this be better?”
  • We move fast together

Create a Job Alert

Interested in building your career at Koalafi? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Please indicate your preferred office location: *
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Koalafi’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.