Engineering Manager, Internal Tooling
About Koddi
We are a global technology company with software and services that help top digital marketplaces effectively monetize their first-party audiences through industry-leading commerce media technology and strategy. Our enterprise platforms leverage first-party data to drive marketplace revenue and profit by improving user experience and target shoppers throughout the purchase path. Koddi’s platforms enable any advertiser, any marketplace, in any industry to increase awareness, generate demand, and drive revenue.We are committed to driving innovation and growth in the commerce media space.
As part of that commitment, we’ve launched Koddi Academy—a learning platform designed to provide expert knowledge, competitive insights, and practical strategies for thriving in this fast-growing industry. Explore our latest certification course, to deepen your expertise and stay ahead in the evolving world of commerce media.
You can also sign up for our waiting list to be notified when new courses are released. Get started today at Koddi Academy.
JOB SUMMARY
Passionate about building internal tools that empower others? Looking to stay hands-on in the codebase while leading a tight-knit team? Want to make a meaningful impact by designing and delivering AI-enhanced internal systems that streamline and scale internal operations?
Koddi is seeking an Engineering Manager, Internal Tooling to lead a highly technical team focused on supporting our internal teams, especially Customer Success. In this role, you will operate in an 80/20 hands-on/management capacity, spending most of your time writing code, triaging issues, and building solutions that increase efficiency and effectiveness across the business.
You’ll work closely with stakeholders to understand bottlenecks, set the technical direction, and own delivery across internal platforms and tooling, including AI-powered solutions.
The ideal candidate is a self-motivated problem solver that thrives in a fast-paced environment, possesses excellent communication skills, and is passionate about driving technology solutions that make a difference.
WHAT YOU DO
- Build, mentor, and manage a team of support engineers, driving a collaborative, curious, and results-oriented culture.
- Spend approximately 80% of your time in the codebase—writing, reviewing, and delivering clean, maintainable, and scalable internal tools.
- Own internal tooling initiatives from idea to implementation, delivering AI-enhanced systems that support internal teams.
- Triage and resolve technical issues as a hands-on support leader, ensuring operational reliability across systems.
Define and execute a technical roadmap focused on increasing productivity and automation within internal operations. - Collaborate cross-functionally with Customer Success and other stakeholders to identify pain points and deliver high-impact tools.
- Participate in and lead architecture discussions, contributing to software best practices and long-term platform scalability.
- Contribute to the hiring and scaling of the internal tooling team, helping to evolve the hiring process and grow technical talent.
WHO YOU ARE
- Minimum of 5 years shipping production code in enterprise environments
- Minimum of 3 years in a technical leadership or management role (team lead, tech lead, or EM)
- Proven experience building internal tooling or operational support systems
- Strong software design and development fundamentals with hands-on experience in Go, C#, Java, or similar languages
- Track record of successfully triaging issues and managing the full software development lifecycle
- Ability to thrive in ambiguous environments, comfortable identifying what needs to be done and owning execution
- Solid understanding of system architecture, reliability, and technical scalability
- Deep curiosity and a strong sense of ownership, you’re someone who digs in and drives results
- Bachelor’s or Master’s degree in Computer Science or equivalent practical experience
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