Back to jobs

Senior Product Operations Manager

Lancaster, TX

Kodiak Robotics, Inc. was founded in 2018 and has become a leader in autonomous ground transportation committed to a safer and more efficient future for all. The company has developed an artificial intelligence (AI) powered technology stack purpose-built for commercial trucking and the public sector. The company delivers freight daily for its customers across the southern United States using its autonomous technology. In 2024, Kodiak became the first known company to publicly announce delivering a driverless semi-truck to a customer. Kodiak is also leveraging its commercial self-driving software to develop, test and deploy autonomous capabilities for the U.S. Department of Defense.

We are seeking a highly motivated and detail-oriented Product Operations Manager to join our team in Lancaster, TX. This is the first hire in this new, critical function, and you will be essential in bridging the gap between our Product/Engineering teams and our Operations/Field teams. You will play a key role in optimizing our operational footprint with our customers and ensuring that future deployments are efficient and scalable. This role is based full-time in our Lancaster office.

In this role, you will be responsible for:

  • Process Design and Scalability: Partner closely with Product and Engineering to design, document, and stand up processes that support operational scalability for our autonomous vehicle technology.
  • Feedback Loop Management: Collect, analyze, and prioritize inbound user and field feedback, translating operational needs into actionable product and engineering requirements.
  • Feature Deployment & Validation: Work with cross-functional teams to rapidly test, validate, and deploy new product features in an operationally-intensive environment.
  • Cross-Functional Collaboration: Act as a liaison between Product, Engineering, Field Operations, and other teams to ensure alignment and smooth feature adoption.
  • Operational Excellence: Focus on driving attention to detail and timeliness in product deployment and operational workflows.
  • Performance Monitoring: Define operational KPIs and monitor product performance in the field, communicating insights and risks to stakeholders.
  • Stakeholder Communication: Provide clear, data-driven updates on product-related operational progress, risks, and mitigation plans to leadership and cross-functional teams.

What you’ll bring:

  • 3+ years of experience in Product Operations, Technical Program Management, or a similar role at an operational-intensive technology company.
  • Highly analytical with a proven ability to use data to drive process improvements and product decisions.
  • Exceptional attention to detail and a track record of driving timely execution in complex environments.
  • Outstanding people and communication skills, with demonstrated experience working across diverse teams (e.g., Engineering, Field Operations, Product).
  • Must be willing to work full-time in the Lancaster, TX office.
  • A non-technical degree is acceptable, but evidence of some technical aptitude or "nerdiness" is a plus.
  • Additional experience in the following areas is a plus:
    • Operations research, industrial engineering, and/or process optimization
    • Autonomy, mobility, supply chain, or logistics
    • Working in both a startup and a larger company environment

What we offer:

  • Competitive compensation package including equity and biannual bonuses
  • Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Anthem, and Guardian (including a medical plan with infertility benefits)
  • Flexible PTO and generous parental leave policies
  • Our office are centrally located in Lancaster, TX 
  • Office perks: dog-friendly, free catered lunch, a fully stocked kitchen, and free EV charging
  • Long Term Disability, Short Term Disability, Life Insurance
  • Wellbeing Benefits - Headspace, One Medical, Gympass, Spring Health
  • Fidelity 401(k)
  • Commuter, FSA, Dependent Care FSA, HSA
  • Various incentive programs (referral bonuses, patent bonuses, etc.)
 
At Kodiak, we strive to build a diverse community working towards our common company goals in a safe and collaborative environment where harassment of any kind is strictly prohibited. Kodiak is committed to equal opportunity employment regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or veteran status, or any other basis protected by applicable law.
 
In alignment with its business operations, Kodiak adheres to all relevant statutes, regulations, and administrative prerequisites. Accordingly, roles that carry more sensitive requirements may be limited to candidates that can satisfy additional scrutiny and eligibility for such positions may hinge on verification of a candidate’s residence, U.S. person status, and/or citizenship status. Should the position require, and Kodiak determines that a candidate’s residence, U.S. person status, and/or citizenship status necessitate an export license, bar the candidate from the position, or otherwise fall under national security-related restrictions, Kodiak will consider the candidate for alternative positions unaffected by such restrictions, under terms and conditions set forth at Kodiak’s sole discretion, or, as an alternative, opt not to proceed with the candidate’s application. If applicable, Kodiak may provide visa sponsorship for eligible candidates.

 

Create a Job Alert

Interested in building your career at Kodiak? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...

U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Kodiak’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.