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Product Operations Manager - GTM

United States

We Breathe Life Into Data

At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease. 

As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.

The Opportunity at Komodo Health:

Komodo Health's mission is to reduce the burden of disease. As we continue to grow to achieve that mission, we’re looking to add a hands-on mission-driven Product Operations Manager, Go-to-Market (GTM) to drive operations on our GTM vision and strategy forward within the Product Operations division.

The Product Operations Manager, GTM will partner cross functionally - Sales, Customer Success, Strategy, Marketing, Tech Solutions, product and Engineering to deliver crucial programs from ideation to launch of product feature enhancements, new products and data products in existing and new markets. We believe the person should have a strong sense of ownership and ability to think and work strategically with stakeholders across the company.

Looking back on your first 12 months at Komodo Health, you will have accomplished…

  • Drove and improved the understanding across the company around go-to-market strategy and launches.
  • Developed execution plans for critical GTM launches, liaised with key stakeholders from different functions across products, platform, marketing, and sales.
  • Ensured senior leadership and cross-functional stakeholders had complete visibility into the planning, execution status, cross-team dependencies, issues, risk mitigation plans, and decisions for these programs on a continuous basis.
  • Proactively identified and anticipated barriers in achieving GTM program milestones. Assertively and creatively removed obstacles that slowed down or prevented GTM programs from delivering against strategic objectives.
  • Created, improved, and streamlined scalable processes (“mechanisms”) that enabled better business outcomes for our customers, driving efficiencies by eliminating excessive processes or automating tasks and enhancing GTM workflows where necessary.
  • Drove consistent, high-quality GTM operations practices by creating and maintaining a repository of process templates and best practices, and measuring success metrics for taking products and product features to market.
  • Developed productive, collaborative cross-functional relationships with key stakeholders across company functions to motivate and influence teams to achieve GTM program goals on time and within budget.
  • Provided guidance and mentorship to others on the team to run and drive programs to success.
  • Measured the performance of our launches and their operations from qualitative and quantitative perspectives, and improved them periodically and strategically.

You will accomplish these outcomes through the following responsibilities…

  • Ex - 1: Developed execution plans for critical GTM launches, liaised with key stakeholders from different functions across products, platform, marketing, and sales. This ensured cross-functional stakeholders had complete visibility into the planning, execution status, cross-team dependencies, issues, risk mitigation plans, and decisions for these programs on a continuous basis.
  • Ex - 2: Created, improved, and streamlined scalable processes (“mechanisms”) that enabled better business outcomes for our customers. This involved driving efficiencies by eliminating excessive processes, automating tasks, and enhancing GTM workflows

What you bring to Komodo Health (required):

  • Extensive experience with launching products and leading broad-scale change management programs within a matrixed, high-growth SaaS organization
    • Lifesciences or Healthcare Intermediary experience a huge plus
  • Possesses exceptional communication and presentation skills, adept at influencing VP-level and senior leadership, commanding audiences of 10-400+, crafting precise executive-level briefs, and effectively guiding cross-functional teams of 15+ to achieve ambitious goals
  • A demonstrated ability to leverage advanced critical and creative thinking is essential to decipher and solve challenges that initially appear ambiguous or unclear
  • Willingness to learn, drive and build end to end program plans that combine knowledge and understanding of the product management life cycle and go-to-market
  • Proficiency at using product management, project management and team collaboration tools. Enthusiastic mindset to learn and upskill on tools.
  • Strong organizational skills to juggle many tasks without losing sight of the highest priority items
  • Strong research and analytical mindset with the ability to also assess cross company program effectiveness and provide clear updates to senior leadership

#LIRemote

The pay range for each job posting reflects a minimum and maximum range of annual base pay that we reasonably expect to pay for this position within the US. We carefully consider multiple business-related factors when determining compensation, including job-related skills, work experience, geographic work location, relevant training and certifications, business needs and market demands.

 

The starting annual base pay for this role is listed below. This position may be eligible for performance-based bonuses as determined in the Company’s sole discretion and in accordance with a written agreement or plan. This role may also be eligible for equity awards. In addition, this role is eligible for benefits including, but not limited to, comprehensive health, dental, and vision insurance; flexible time off and holidays; 401(k) with company match; disability insurance and life insurance; and leaves of absence in accordance with applicable state and local laws and regulations and company policy. 

San Francisco Bay Area and New York City:

$124,000 - $168,000 USD

All Other US Locations:

$108,000 - $146,000 USD

Komodo's AI Standard

At Komodo, we're not just witnessing the AI revolution – we're leading it. This is a pivotal moment in time, where being first to market with AI transforms industries and sets the bar. We've already established industry leadership in leveraging AI to revolutionize healthcare, and we expect every team member to contribute. AI here isn't optional; it's foundational. We expect you to integrate AI into your daily work – from summarizing documents to automating workflows and uncovering insights. This isn't just about efficiency; it's about making every moment more meaningful, building on trust in AI, and driving our collective success.

Join us in shaping the future of healthcare intelligence.

Where You’ll Work

Komodo Health has a hybrid work model; we recognize the power of choice and importance of flexibility for the well-being of both our company and our individual Dragons. Roles may be completely remote based anywhere in the country listed, remote but based in a specific region, or local (commuting distance) to one of our hubs in San Francisco, New York City, or Chicago with remote work options. 

What We Offer

Positions may be eligible for company benefits in accordance with Company policy. We offer a competitive total rewards package including medical, dental and vision coverage along with a broad range of supplemental benefits including 401k Retirement Plan, prepaid legal assistance, and more. We also offer paid time off for vacation, sickness, holiday, and bereavement. We are pleased to be able to provide 100% company-paid life insurance and long-term disability insurance. This information is intended to be a general overview and may be modified by the Company due to business-related factors.

Equal Opportunity Statement

Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

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