General Operations Assistant

Job Description

We are looking for a highly organized Operations Assistant to support the Operations Associate in driving key initiatives and ensuring smooth day-to-day execution across the organization. This is a mid-level administrative role that requires strong attention to detail and adaptability in a fast-paced environment.

Responsibilities

• Support the account opening process across global banks, brokers, and digital asset platforms by preparing required documents and coordinating internal inputs
• Assist in managing annual compliance tasks for offshore entities and trading venues to help ensure smooth operations
• Ensure documentation and data are accurately filed, securely stored, and easily retrievable
• Track project progress and provide clear, concise status updates
• Handle administrative tasks such as preparing expense claims and arranging couriers
• Perform data entry, manage filing systems, and maintain internal records with accuracy
• Coordinate with other departments on routine operational tasks
• Conduct research and information gathering to support decision-making
• Provide other ad-hoc administrative support as assigned

Requirements

• Bachelor’s degree from a recognized institution
• Prior experience in administrative support, business operations, or customer service is preferred
• Strong attention to detail and organizational skills
• Effective written and verbal communication
• Responsible, trustworthy, and able to maintain confidentiality
• Proactive attitude with a willingness to learn
• Proficient in English and Mandarin for business communication