Sr. Product Operations Specialist

Kunai builds full-stack technology solutions for banks, credit and payment networks, infrastructure providers, and their customers. Together, we are changing the world’s relationship with financial services. At Kunai, we help our clients modernize, capitalize on emerging trends, and evolve their business for the coming decades by remaining tech-agnostic and human-centered.

As a Project Automation Specialist you will join a team in a full-time remote role supporting a client-facing engagement. This initial project focuses on reporting automation, MarTech program visibility, and operational consolidation across multiple teams.

You will play a central role in transforming fragmented reporting into streamlined, automated insights while helping leadership stay aligned on priorities, timelines, and progress. This is a hybrid analytical and coordination role where strong communication skills are just as important as technical fluency.

If you enjoy bringing structure to complex environments, automating manual processes, and working closely with senior stakeholders to drive accountability and clarity, this role is for you.

What You’ll Do

• Design and implement a comprehensive, automated, and user-friendly MarTech reporting framework using tools such as Jira, Confluence, or Tableau to communicate progress and insights across key initiatives.
• Build reporting that emphasizes data visualization and automation to track MarTech programs, highlight dependencies, and identify focus areas needed to achieve goals.
• Develop tailored reporting views designed for senior leadership audiences.
• Maintain and manage the MarTech Jira board, ensuring proper tagging, accurate status tracking, and ongoing board cleanup.
• Automate and consolidate reporting workflows to improve visibility and reduce manual effort.
• Coordinate cross-team updates and ensure timely reporting inputs.
• Support operational analytics and tracking across data and process workstreams.
• Provide concise, structured updates to senior leadership.
• Evaluate existing workflows to identify redundant or manual processes and drive automation improvements.
• Facilitate communication across teams to maintain alignment and accountability.

What You Bring

• Experience working with reporting and analytics tools such as Jira, Tableau, Confluence, or similar platforms.
• Strong organizational and operational tracking skills.
• Ability to synthesize complex information into clear dashboards and executive-ready updates.
• Excellent written and verbal communication skills.
• Comfort working directly with senior management.
• A proactive mindset with the ability to drive follow-ups and keep teams accountable.
• Technical or product-adjacent experience in analytics, operations, or program support.

Nice to Have

• Experience automating reporting or workflow consolidation.
• Background in MarTech, data operations, or analytics environments.
• Exposure to consulting or cross-functional program delivery.
• Strong presentation skills.

Why This Role Matters

This role directly improves how teams track progress, communicate priorities, and make decisions. Your work will enable leadership to act faster, reduce reporting friction, and bring clarity to complex operational environments while strengthening MarTech program execution.

Our success over the past 20 years is rooted in our exceptional team, which thrives in a culture of collaboration, creativity, and continuous learning. 

We are proud to offer our employees a range of benefits, including competitive compensation, professional development opportunities, and flexible work arrangements, all designed to help them thrive. As we continue to expand, we remain committed to cultivating an environment where people feel valued, have a voice, and are given the tools to grow—both personally and professionally—while pushing the boundaries of innovation in the fintech industry.

Minimum Degree Required: