Director, Specialty Account Management

Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease.  A Japan-based company, our goal is to make people smile by delivering breakthroughs where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, Massachusetts, and Ontario.

Summary of Job:

The Director, Specialty Account Management will lead the Specialty Pharmacy and Distribution Network business unit to effectively support Kyowa Kirin’s current/future product portfolio. The Director will develop and apply best practices for account management strategies and tactics with a focus on specialty pharmacy, specialty distribution operations, contracts and throughput. This person will be responsible for negotiating and managing specialty partner contracts, and service metrics. This position will be responsible for the development of partnerships with distribution personnel inside channel accounts. This position will also serve as a specialty network knowledge expert advising all cross-functional commercial teams. The role will interact with sales, marketing, legal, market access, supply chain, and finance. This person will be responsible for establishing and maintaining relationships with the stakeholders at partner accounts to ensure patient access to Kyowa Kirin products.

This position will be expected to establish and maintain strong relationships with specialty pharmacy/distribution partners and to ensure defined metrics are being monitored and maintained. This person will have responsibility for contracting strategies as appropriate. She/he will manage the design and implementation of various contracts with all channel entities, as necessary and required to ensure clear, stable, and profitable relationships with the specialty partners.

Essential Functions:

The Director, Specialty Account Management will oversee key strategic and operational elements for Specialty Pharmacies and Specialty Distributors.

• Build and maintain strong relationships with specialty partners
• Leverages data and analytics to assess ongoing operations of our business, and share significant findings with cross functional team members and senior management
• Takes ownership of the SP/SD channel across all Kyowa Kirin brands
• Coordinate and strategize with the Sr Director, Channel Management & Ops to determine specialty project objectives, priorities and scope
• Defining criteria/capabilities requirements for SP/SD partner selection RFP
• Assess impact of emerging specialty landscape and evaluates KKI’s specialty network design and model, as necessary
• Conduct periodic audits of specialty channel partners to ensure compliance with agreed upon processes and procedures
• Conducts QBRs with assigned specialty partners
• Work cross-functionally with internal stakeholders and specialty partners on implementing new initiatives as needed
• Stay current on industry changes as well as tracking pipeline of other products within therapeutic categories that are serviced by KKI products
• Demonstrated ability of effective presentation and communication skills with internal and partner upper-level management
• Ability to effectively manage several, complex specialty accounts with little assistance
• Manage specialty pharmacy contracting
• Assists the Sr Director, Channel Management & Ops on additional tasks as needed

Job Requirements:

Education

• Bachelor’s degree or ten years of equivalent experience in addition to minimums listed below

Experience

• A minimum of seven years of pharmaceutical manufacturer account management
• A minimum of three years working at a specialty pharmacy required
• Experience in the development, implementation, and management of specialty contracts
• Deep business knowledge of specialty pharmaceutical distribution channels
• Preferred – A minimum of four years of managing and implementing rare-disease products

Technical Skills

• Proven ability to establish strategic key metrics/KPIs to assess SP/SD performance and closely manage Kyowa Kirin’s partners operations to those metrics
• Excellent oral and written communication skills
• Strong analytical and critical reasoning skills. Makes solid business decisions based on thorough analysis of knowledge of the specialty marketplace.
• Strong business acumen. Fluent in understanding the financial impact of contract terms and fee structures.

Non-Technical Skills

Highly motivated and great attention to detail. Strong endurance to work under tight timelines and complex/changing situations.  Excellent written and oral communication skills. Excellent problem solving skills. Broad level of interpersonal skills and flexibility.   Cultural sensitivity and ability to develop consensus within a multinational organization.

 

KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions

It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law.

When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at 510 Carnegie Center Dr. Princeton, NJ 08540 USA and can be contacted by emailing kkus.talentacquisition.8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. 

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment.  Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com.

 

Recruitment & Staffing Agencies

Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes.

 

Annualized base salary ranges from $185,600 – $242,600; actual salaries will vary and may be above or below this range commensurate with various factors including but not limited to experience, education, training, and merit. 

Kyowa Kirin provides a comprehensive compensation and benefits package which includes:

• Medical, Dental & Vision Insurance, Basic and Voluntary Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Accounts, and Health Savings Account, Business Travel Insurance, Employee Assistance Programs
• Pet Insurance
• Retirement Savings 401k with company match and annual discretionary profit sharing
• Well-Being and Work-Life Programs Including Gympass, Nutrition Counseling, , Volunteer Time Off, Flexible Work Arrangements, Parental Leave, Adoption Assistance, and TouchCare Insurance & Billing Support
• Generous Paid Time Off, Sick Time, & Paid Holidays
• Perks and Discounts with Tickets at Work and LifeMart
• Reward & Recognition Programs
• Career Development and Training 

 

#LI-PE1