Senior Manager, Look & Signage LNS Operations & PMO

LA28 does not provide relocation assistance.

The Summer Olympic and Paralympic Games will be hosted in Los Angeles, California in 2028, returning to the United States for the first time in over 30 years. 2028 will be the first time LA hosts the Paralympic Games, creating an opportunity to expand awareness, understanding and inclusion of people with disabilities.

LA28, the organizers for the 2028 Olympic and Paralympic Games in Los Angeles, is on a mission to create an unparalleled Games experience for athletes, fans, partners, our community and our people. Our vision is to collectively create what’s next through sport, community and the power of our differences.

The 2028 Olympics and Paralympics will represent LA and leverage the strength of our community’s creativity as we collectively work to design a Games that we all want to be a part of. We do this by focusing on people and by inviting everyone into the story of the LA28 Games.

The LA28 organizing committee is an independent, non-profit organization that is privately funded and governed by a board of directors. 

Values and Behaviors:

• Optimism – Embody a positive, enthusiastic, and solution-oriented attitude in everything we do; challenge the status quo, inspire and support one another to achieve our best; have our eyes on the future and believe we can make a meaningful impact
• Integrity – We communicate openly and honestly, listen, and respectfully value multiple perspectives; we do what we say and are accountable for everything we do; we do the right thing, always. Even when it isn’t easy
• Excellence – We hold ourselves to the highest standard and expectations; we live our values and truths and persevere through challenges; we are continuous learners and adapt and pivot with speed to meet changing needs
• Inclusion – We seek to represent, include, empower and level the playing field; our work reflects the communities we serve and the world in which we live; we leverage our platforms to bring awareness to issues relevant to who we are
• Co-Creation – We are authors of a shared story. Everyone contributes their unique voice to our shared mission; we share pride in our accomplishments and ownership of our shortcomings
• Boldness – We embrace creativity, courage and outside-the-box thinking; we are unafraid to take risks, explore unconventional solutions, and learn from the process; we are innovators, disruptors, and challengers of the status quo

Senior Manager, Look & Signage LNS Operations & PMO

The Senior Manager, Look & Signage LNS Operations & PMO plays a critical role in overseeing the strategic coordination, scheduling, and execution of projects within the Look and Signage (LNS) department.   

This position ensures efficient management of contractor tender processes, accreditation, travel logistics, venue coordination, and business planning while maintaining alignment with the broader PMO function.  A key part of this role will be contractor management.    

The ideal candidate will have extensive experience in high-level project management, stakeholder coordination, and large-scale event planning, with strong organizational and leadership skills. This role requires a proactive approach to problem-solving, process optimization, and cross-functional collaboration, ensuring all operational functions are executed smoothly within the Look and Signage framework. 

Key Responsibilities:

Staff Oversight & Team Coordination 

• Hire and manage staff responsible for scheduling, accreditation, travel, and venue coordination logistics within LNS
• Provide leadership and guidance to ensure efficient workflow and execution across all central planning functions
• Oversee folder structure and data management within the LNS function
• Foster a culture of innovation, collaboration, accountability, and professional growth among team members 

Contractor Management & Process Compliance 

• Act as the main point of logistical contact for contractors, ensuring clear communication and procedural adherence
• Oversee contractor scheduling and logistics, ensuring alignment with established timelines and venue requirements
• Ensure contractors follow all required LNS requirements and processes, including:
  • Development of risk assessments and method statements for look and signage installations
  • Provision of necessary certifications and permits to comply with venue and regulatory requirements
  • Set up of an appropriate warehouse and logistics strategy to support look and signage distribution
  • Understanding and execution of accreditation processes, including applications for team and vehicle passes 

Project Oversight & Strategic Coordination 

• Actively consult on the contractor tender process, ensuring seamless procurement and onboarding for Look and Signage contractors
• Identify leading partner agencies to support the scoping and application of Look of the Games
• Manage department-wide scheduling and central planning, ensuring alignment with key deadlines in venue look and signage delivery
• Maintain strong collaboration with the PMO department, ensuring integration of LNS functions within the broader operational framework 

Business Planning & Budget Management 

• Oversee the development and implementation of the Functional Area Strategic Plan for Look and Signage
• Ensure business planning aligns with budget constraints and operational needs for signage production, installation, and venue branding
• Track project progress to prevent financial missteps and ensure timely resource allocation 

Operational Leadership & Risk Mitigation 

• Identify and proactively mitigate risks related to look and signage installations, venue logistics, and stakeholder expectations
• Ensure compliance with venue coordination, contractor logistics, and signage execution requirements
• Streamline processes to improve efficiency and eliminate unnecessary obstacles impacting signage delivery

Background & Qualifications:

• Minimum 5+ years of experience in project management, central planning, or PMO-related roles within large-scale events.
• Expertise in contractor oversight, scheduling, accreditation, and logistics
• Strong leadership skills, with experience managing teams and external stakeholder relationships
• Excellent communication and problem-solving abilities 
• The ability to thrive in a high-pressure, fast-paced environment with multiple concurrent priorities
• Experience in budget management, tender processes, and regulatory compliance
• Demonstrated record of on-time and on-budget delivery of major projects 
• Experience building and nurturing a diverse team 
• Experience leading partner agencies and vendors through scoping and delivery 
• Outstanding interpersonal and relationship-building skills, with the ability to work across all functions and at all levels of the organization, including outside partners, venue owners/representatives, and suppliers
• Excellent organization, time management, administrative, and computer skills

Position Requirements:

• Candidates should expect a 4-5-day workweek, primarily based in the LA28 Los Angeles office  
• Prolonged periods of sitting at a desk and working on a computer are required   
• May involve standing and walking at events or venues  
• Ability to lift and carry light materials (such as marketing collateral) as needed   
• Flexibility to work evenings and weekends as necessary, particularly leading up to key campaigns and milestone events 

Education:

• Bachelor’s degree in project management, logistics, operations or a related field. 

Expectations:

• Innovative Approach – Ability to identify opportunities, develop new ideas and execute on concepts while managing to a budget and fixed timelines
• Influencing Skills - Ability to drive organizational alignment through collaboration.  Positive attitude – ability to prioritize and process stress to keep the team positive through difficult times
• Demonstrated commitment to co-creation and collaborative decision-making 
• Flexible Approach – Ability to roll with the transitional nature of the organization as it grows and establishes itself over the next 4 years 
• Challenger Mindset – Inclination to drive ongoing improvement in people and process 
• Digital Acumen – Fluency in established digital design tools and practices coupled with an understanding of emerging technologies and how and when to engage them  

Submission Requirements:

• Resume

The annual base salary range for this position is $115,000.00 - $130,000.00. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28’s operational business needs and applicable law.

LA28 does not provide relocation assistance.

LA28 is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We strive to build a team that is diverse, inclusive and encourages qualified candidates of all backgrounds, perspectives, and identities to apply. We will consider all qualified candidates with criminal histories in a manner consistent with local law. We assess applications based on relevant skills, education, and experience a candidate can add to our team.