Support Associate, Venue Technology

LA28 does not provide relocation assistance.

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community.  

The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles.  

Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them.

Support Associate, Venue Technology 

Venue Technology is responsible for the integration and planning of technology services across all Olympic and Paralympic Games venues, as well as the delivery of audio-visual (AV) equipment and services. Additionally, Venue Technology leads the Technology Equipment Allocation Process (TEAP), which ensures demand from other Functional areas (FA) across the Organizing Committee (OC) is planned and managed to align with needs and budget.  

Venue Technology comprises of a Central Team as well as Venue Technology Managers (VTMs) assigned to each Games venue. As a member of the Central team, this role will support the whole of VTS including the VTS leadership team., The role has varied duties, including administrative tasks, travel booking, diary management, data entry, process execution and monitoring, communications creation (e.g. newsletters),  team building exercises, and on-boarding assistance for new starters. This work will be across all areas of VTS scope and Games delivery phases.  

Key Responsibilities:

• Manage the day-to-day administrative operations for Venue Technology team, focusing on maintaining organized documentation, ensuring compliance with administrative procedures.
• Provide operational support across VTS functions in internal departmental communications, mobilization, and logistics.
• Lead on internal communications for VTS, including newsletter creation, team meeting management, and team building exercises. 
• Assist with the clerical and data entry tasks required for program reporting, including accurately logging and tracking risk items, issue resolution status, and updating status reports or dashboards using relevant data tools.
• Assist the TEAP Manager with data entry and demand planning through TEAP activities at times of peak demand. 
• Support the Planning Manager, in liaison with the TEC PMO, to coordinate VTS Transfer of Knowledge documentation.
• Your role will transition to a “Games Time” role as we approach the critical operational period in the lead up to and during the Games, the exact nature of this role will be communicated to you as staff planning allows. 
• Due to the dynamic and changing nature of the demands and needs of event delivery, undertake other tasks and activities that may become necessary to fully deliver the Technology scope. 

Background & Requirements:

• 3+ years of experience in complex administration, or similar work areas.   

• Previous experience supporting diverse teams, spanning new joiners to leadership. 

• Detail oriented; known for staying on task and maintaining structured workflows across multiple concurrent projects. 

• Exceptional verbal and written communication skills with the ability to translate procedural information into clear, concise, and actionable language for diverse audiences.  

• Extensive experience in general administrative tasks is essential, including diary management, note taking, formal document authoring and creating engaging whole team communications. 

• The ideal candidate will have extensive MS Office suite experience, including Excel. Proficiency in Smartsheet, Tableau and Power Bi is a plus. 

• Experience in sporting event delivery, live event co-ordination or major venue operations is a plus. 

Expectations:

• A meticulously detailed approach to reporting and delivery.
• An attitude and resiliency to go above and beyond to deliver.
• To be comfortable with fast paced, complexity, uncertainty, and change throughout the lifecycle of the role. 
• Be agile and responsive, with an ability to learn and take on new tasks as they become apparent. 

Physical Requirements and Working Conditions:

• Majority of the work will be conducted in an office setting, requiring extended periods of time using computers, phones, and other office equipment. However, the role may also require visits to event venues., Site visits may require navigating varying environmental conditions in external locations.  
• The role will require flexibility in your work schedule, as hours may vary and include early mornings, evenings, weekends, and holidays, especially during peak event periods. You must be comfortable managing tight deadlines and multiple tasks simultaneously. Ability to work on-site in an open office environment based in Los Angeles, CA. Local, and domestic travel may be required. 
• Ability to remain seated, stand, or walk for extended periods of time. Sufficient vision to read screens, documents, and other written materials.  Ability to maintain focus and attention to detail during extended periods of analysis and strategic planning.  
• Venue(s) often operate for extended hours during critical Operational Periods, such as at Games Time. You will be expected to work shifts during these periods, in line with the workforce guidelines stipulated by LA28. 
• Problem solving and collaborating in a fast paced, dynamic environment alongside colleagues from local and international backgrounds, bringing a diverse range of perspectives and experiences.  

The annual base salary range for this position is $69,000.00 - $82,000.00. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28’s operational business needs and applicable law.

LA28 does not provide relocation assistance.

LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws. We strive to build a team that is inclusive and encourage qualified candidates of all backgrounds, perspectives, and identities to apply. We assess applications based on relevant skills, education, and experience a candidate can add to our team.