Senior Manager, Readiness

LA28 does not provide relocation assistance.

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community.  

The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles.  

Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them.

Senior Manager, Readiness:

Reporting to the Senior Director, Readiness, the Senior Manager, Readiness is responsible for the implementation of the LA28 readiness strategy.  The role coordinates the delivery of operational readiness activities across the organization throughout the readiness phase in 2027 and early 2028.  With the largest ever Games scope, daily operations across 50 venues and a complex mix of delivery partners, readiness must be seen as an integrated objective.  The role of the Senior Manager, Readiness is critical to making this objective a reality. 

Key Responsibilities:

• Work with functions to identify readiness objectives and support alignment of these objectives with delivery partners 
• Establish mechanisms for measuring, monitoring and reporting on readiness 
• Lead the Readiness Working Group of internal LA28 Functional Areas 
• Provide reporting and updates to Function leads on operational capability status and progress 
• Act as the central point of contact and integration for readiness activities within the organization 
• Support delivery of readiness activities across the organization across all functional areas, venues and complex operations 
• Coordinate the delivery of games-wide readiness exercises 
• Support continuous improvement through testing operational plans and assumptions 
• Manage the capture, consolidation and communication of lessons from relevant activities 
• Map the readiness schedule against critical activities and milestones, sequencing all key activities required to achieve readiness, with particular focus on workforce training and operational planning 
• Lead the design and development of Functional Area readiness resources, to include the provision of ongoing support and training to functional area users  
• Develop and deliver readiness awareness materials to progressively increase engagement in the program across the organization 
• Play a supporting role in the continuous testing and refinement of reporting systems and tools to ensure they are resilient and reliable under the high-pressure conditions of the Games
• During the Games, serve a critical role within the MOC Management Team, the central hub for Games-time operations that is connected to all competition and non-competition venues 
• Support the collection and transfer of planning and operational data to the Olympic and Paralympic Movement

Background & Requirements:

• A minimum experience of 5-7+ years in managing complex projects/operations at the national and/or international level 
• A minimum experience of 3 years of experience in stakeholder management and integration 
• A comprehensive knowledge of major event management and event operational functions  
• Experience in the delivery of operational readiness programs
• Experience of managing and communicating change with the ability to adapt quickly and effectively 
• Experience in coordinating multiple projects concurrently and under pressure
• Significant experience in clear presentation, facilitation, mediation and communication of complex information 

Expectations:

• Exceptional ability to build credibility and trust with stakeholders at all levels of the organization through a collaborative and service-oriented approach
• Clear and concise communication skills, with the ability to explain data concepts to both technical and non-technical audiences
• A meticulous and detail-oriented mindset, with strong organizational skills to manage competing priorities
• Acts as a bridge between business stakeholders and technical execution by converting ambiguous business needs into concrete, well-documented requirements 
• Adaptability and resilience in a dynamic, fast-paced, and evolving environment

Education:

• Bachelor's degree in business administration, sports management, public policy or a related area 
• Professional certification in emergency or crisis management preferred 

Physical Requirements and Working Conditions:

• Available to work onsite in our Downtown Los Angeles-based office.   
• The majority of work will be conducted in an office setting, requiring extended periods of time using computers, phones, and other office equipment   
• The LA28 office is an open floorplan working environment; employees must be able to work efficiently in an open cubicle environment
• Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods
• Perform other duties as required; the role will evolve over time and may include operational responsibilities during the Olympic and Paralympic Games

The annual base salary range for this position is $105,000.00 - $140,000.00. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28’s operational business needs and applicable law.

LA28 does not provide relocation assistance.

LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws. We strive to build a team that is inclusive and encourage qualified candidates of all backgrounds, perspectives, and identities to apply. We assess applications based on relevant skills, education, and experience a candidate can add to our team.