Automotive Product Specialist
Are you passionate about helping people, driven to succeed, and ready to launch a rewarding career in automotive sales? Kia Santa Monica is looking for a Customer Service–focused Automotive Product Specialist to join our dynamic sales team.
If you're looking for a long-term opportunity with a supportive team and a path for growth, Kia Santa Monica is the place to be. Start your journey with us and turn your passion into a successful career!
Responsibilities
The Automotive Product Specialist (Sales Consultant) is responsible for assisting customers to find the perfect vehicle that meets their needs and providing an exceptional guest experience through the sales process.
- Engage customers with consultative selling skills to help them select a vehicle and make informed purchasing decisions.
- Stay updated on industry trends, new vehicle models, and competitive offerings to effectively communicate product advantages and detailed specifications to customers.
- Build and maintain strong relationships with customers to ensure repeat business and referrals.
- Demonstrate proficiency in using CRM software and other sales tools to manage customer interactions and track sales progress.
- Ensure optimal levels of customer service and client retention by promptly and effectively addressing customer complaints or concerns.
- Take ownership of the customer's experience by completing additional tasks that help the dealership create a positive impression.
Qualifications
- Driven to succeed in a commission-based sales environment
- Comfortable on the phone and thrives in a fast-paced setting
- Tech-savvy and quick to learn new systems
- Eager to master Kia product knowledge
- Professional, reliable, and customer-focused
- Strong negotiation and communication skills
- Valid driver’s license with a clean driving record
- Must have or be able to obtain a valid California Vehicle Salesperson License
Compensation
- The estimated annual earnings for this position are $35,152.00 - $150,000.00 after factoring in all forms of compensation including hourly pay, commissions, overtime, etc.
Employees in this position will primarily be paid commissions based on performance but will also be paid minimum wage for non-sales work and for rest periods.
Please keep in mind that this range may vary depending on skills, experience, job-related knowledge, and location.
- Medical, Dental and Vision Plans
- Short and Long-Term Disability
- Paid Holidays & Paid Time Off
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Assistance Plan
- Paid Training
Hiring Requirements
- 18 years or older required
- All potential employees must pass pre-employment testing including a background check and drug screen
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