Job Application for Automotive Service Advisor at LAcarGUY

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At Genesis Santa Monica, we are looking for an experienced Automotive Service Advisor with around 2 years of experience to join our fast-paced service team. This is an excellent opportunity for someone who enjoys working with customers, thrives in a high-volume environment, and is seeking growth within the automotive industry.

We are proud to be a Top 10 Genesis dealership in the nation and the first standalone Genesis dealership in Los Angeles.

Responsibilities

The Service Advisor delivers an excellent express service experience by greeting customers promptly, identifying their needs, and creating accurate repair orders. They act as the link between customers and technicians, ensuring clear communication of service needs and recommended maintenance in a fast-paced environment.

Prepare accurate Repair Orders showing time, cost and labor estimates, verifying warranty and service contracts and reviewing with clients
Help to identify mechanical problems with fact-finding questions and performing and interactive visual inspection arranging road test if necessary
Promote the sale of labor, parts and accessories by providing explanation of estimates and obtaining approval for work that is sold
Follow the progress of service repairs and provide customers with timely updates

Qualifications

Required: At least 2 years of prior Automotive Dealership Service Advisor experience
Strong communication and interpersonal skills
Ability to multitask and work efficiently in a high-volume environment
Basic knowledge of vehicle maintenance services (oil changes, tire rotations, etc.) preferred
Strong attention to detail and organizational skills
Positive attitude and team-oriented mindset
Dedication to delivering exceptional customer service
Valid driver’s license and acceptable driving record

Compensation

The estimated annual earnings for this position are $35,152.00 - $150,000.00 after factoring in all forms of compensation including hourly pay, commission, overtime, etc.

Employees in this position will primarily be paid commissions based on performance but will also be paid minimum wage for non-sales work and for rest periods.

Please keep in mind that this range may vary depending on skills, experience, job-related knowledge, and location.

Benefits

Medical, Dental and Vision Plans
Short and Long-Term Disability
Paid Holidays & Paid Time Off
Paid Life Insurance
401(k) Retirement Plan
Employee Assistance Plan
Paid Training

Hiring Requirements

18 years or older required
All potential employees must pass pre-employment testing including a background check and drug screen

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Do you have at least 2 years of Automotive Dealership Service Advisor experience?

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Are you 18 or older?

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Do you have a valid driver's license?

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Desired Compensation: Please specify your desired hourly rate or annual salary. Not indicating an amount may affect your eligibility for the position.

Are you a current or former employee of a LAcarGUY company?

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If yes, please select which dealership?

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Automotive Service Advisor

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