Back to jobs

Director, Global Channels

US Remote

Lakeside Software is ushering in a new era of proactive IT with SysTrack, the industry's most powerful AI-driven Digital Employee Experience (DEX) platform. Trusted by Fortune 500 companies worldwide, Lakeside SysTrack dramatically reduces IT costs, prevents system failures before they occur, and drives strategic decision-making through unparalleled visibility.  Lakeside’s excellence is recognized by industry experts, earning us the title of AI Company of the Year by CIOReview, and leader status in the Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools and The Forrester Wave™: End-User Experience Management. Join us in transforming IT operations and delivering exceptional digital experiences to companies globally.

The Role  

We’re looking for a Director, Global Channels to shape our partner acquisition initiatives and drive global revenue growth.  Reporting to the Chief Revenue Officer, you’ll own our partner programs and lead a high-performing international team focused on scaling go-to-market strategies that elevate customer acquisition, expansion, and retention through strategic partnerships. In this role, you’ll drive the partnership strategy, working closely with marketing, sales, product, and finance leadership to drive Lakeside’s vision and accelerate ARR growth. 

What You'll Do 

The core functions of this role include: 

  • Developing and executing a high-impact partner program that aligns with Lakeside’s business objectives, identifying new growth opportunities to enhance our global partner network
  • Building and nurturing strategic partnerships, strengthening relationships with current partners while identifying and onboarding new partners that align with our vision and values
  • Leading projects and negotiations to establish and scale revenue-generating partnerships with Global Systems Integrators, Managed Services Providers, and Strategic VARs
  • Empowering and leading a world-class team, fostering a culture of collaboration, excellence, and continuous improvement while guiding quota-carrying teams to success
  • Driving sales performance and revenue targets through effective sales forecasting, pipeline management, and performance evaluation
  • Enhancing partner enablement by working cross-functionally to design impactful training, joint marketing initiatives, and co-selling programs
  • Measuring, analyzing, and refining partnership strategies based on key performance metrics, ensuring continuous optimization, sustained business impact and areas for improvement 

 What You'll Bring to Lakeside 

The key requirements for this role include: 

  • Proven success in a related role, developing executive-level enterprise relationships and driving growth through strategic partnerships within the SaaS industry, preferably in End-User Computing
  • Deep understanding of the global market landscape for Global Systems Integrators, Managed Services Providers and Strategic VAR’s
  • Leadership experience, with a track record of building and guiding successful partnership teams, demonstrating the ability to inspire, motivate, and develop a diverse sales team
  • Proven track record of driving revenue growth and consistently exceeding partner revenue targets and engagement goals
  • Exceptional negotiation & joint offering expertise, skilled at structuring and closing complex agreements that drive mutual value
  • Adept at thinking strategically and developing actionable, long-term plans to achieve business objectives through partnerships, while also executing tactically to deliver immediate results
  • Exceptional communication and interpersonal skills, with a proven ability to lead through influence; building and maintaining strong relationships with stakeholders at all levels, internally and externally
  • Skilled in working cross-functionally with multiple business units to develop and implement solutions that meet partner and customer needs, enhancing selling opportunities in complex engagement
  • Resilience in a fast-paced environment, ability to thrive in a dynamic setting, managing multiple priorities and driving impact in complex sales engagements

Additional Details  

  • Travel: Up to 40% (including international travel)
  • Location: Remote (US East preferred)

*Please note that we are not partnering with staffing agencies on this search. 

#LI-Remote #LI-LP1

Lakeside Software is committed to pursuing a diverse and talented team and offering an inclusive environment for all employees and candidates. As we expand our DE&I reach, we are particularly interested in receiving candidate applications from a broad spectrum of individuals, including women, historically marginalized groups, individuals with disabilities, members of the LGBTQIA+ community, veterans, and any other legally protected group. Lakeside is dedicated to providing equal access and opportunity, as well as reasonable accommodation, for individuals with disabilities in employment, its services, activities, and programs. Lakeside is an Equal Opportunity Employer and does not make hiring or employment decisions on any basis protected by applicable local, state, or federal laws or prohibited by Company policy.  If reasonable accommodation is needed to participate in the job application or interview process, to perform required job functions, or to receive other benefits and privileges of employment, please contact accomodations@lakesidesoftware.com.

Read our Privacy Statement. 

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...

Please answer "yes" if you will now, or in the future, require employment sponsorship to work in the US.

Please select "no" if you don't require employment sponsorship to work in the US now or in the future.

Tell us about your interest in working at Lakeside! 

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Lakeside Software’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.