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Enterprise Sales Development Representative

Boston, MA (Hybrid)

Lakeside Software is ushering in a new era of proactive IT with SysTrack, the industry's most powerful AI-driven Digital Employee Experience (DEX) platform. Trusted by Fortune 500 companies worldwide, Lakeside SysTrack dramatically reduces IT costs, prevents system failures before they occur, and drives strategic decision-making through unparalleled visibility.  Lakeside’s excellence is recognized by industry experts, earning us the title of AI Company of the Year by CIOReview, and leader status in the Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools and The Forrester Wave™: End-User Experience Management. Join us in transforming IT operations and delivering exceptional digital experiences to companies globally.

The Role

As an Enterprise SDR, you will partner closely with, and learn from our Global Accounts Directors to develop new business opportunities. This SDR role is a great chance to sell an industry-leading product, learn from experienced Sales leaders, and advance your career. 

What You'll Do

The core functions of this role include:

  • Cold-calling into targeted accounts, lists, or self-researched contacts within a specified region/market to uncover and qualify opportunities
  • Clearly communicating our value proposition over the phone, demonstrating deep understanding of Lakeside's product and business values
  • Identifying client needs and develop positive rapport with both clients and the internal team
  • Documenting client interaction and/or prospecting efforts through the use of Salesforce CRM
  • Ensuring leads meet quality standards and that channel partners actively engage in following up on these leads
  • Partnering and strategizing with Outside Sales to build pipeline and achieve monthly goals

What You'll Bring to Lakeside

The key requirements for this include:

  • 2 + years of prior experience in an enterprise SaaS sales environment 
  • Meeting or exceeding Sales Accepted Lead (SAL) targets 
  • Genuine passion for selling an outstanding product  
  • Self-motivated, naturally competitive and have a strong desire to advance your career in software sales  
  • Excellent verbal and written communication skills; ability to use your creativity to stand-out, drive activities and grow your network of prospects 
  • Strong organizational skills and attention to detail  
  • Well versed in Microsoft applications, Salesforce, and ideally have experience in sales tech tools such as SalesLoft, LinkedIn Sales Navigator, Lusha, 6Sense and ZoomInfo  
  • Bachelor's Degree or equivalent qualification 

Additional Details

  • Location: Hybrid; WFH Monday and Friday; In-Office (Downtown Boston) Tuesday to Thursday each week. 

#LI-Hybrid #LI-LP1

Lakeside Software is committed to pursuing a diverse and talented team and offering an inclusive environment for all employees and candidates. As we expand our DE&I reach, we are particularly interested in receiving candidate applications from a broad spectrum of individuals, including women, historically marginalized groups, individuals with disabilities, members of the LGBTQIA+ community, veterans, and any other legally protected group. Lakeside is dedicated to providing equal access and opportunity, as well as reasonable accommodation, for individuals with disabilities in employment, its services, activities, and programs. Lakeside is an Equal Opportunity Employer and does not make hiring or employment decisions on any basis protected by applicable local, state, or federal laws or prohibited by Company policy.  If reasonable accommodation is needed to participate in the job application or interview process, to perform required job functions, or to receive other benefits and privileges of employment, please contact accomodations@lakesidesoftware.com.

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