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Marketing Technical Operations Specialist

United States

Lakeside Software is ushering in a new era of proactive IT with SysTrack, the industry's most powerful AI-driven Digital Employee Experience (DEX) platform. Trusted by Fortune 500 companies worldwide, Lakeside SysTrack dramatically reduces IT costs, prevents system failures before they occur, and drives strategic decision-making through unparalleled visibility.  Lakeside’s excellence is recognized by industry experts, earning us the title of AI Company of the Year by CIOReview, and leader status in the Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools and The Forrester Wave™: End-User Experience Management. Join us in transforming IT operations and delivering exceptional digital experiences to companies globally.

We’re hiring a Marketing & Sales Operations Coordinator to support our go-to-market team in a broad, hands-on administrative role. This is an ideal opportunity for a recent graduate or someone early in their career who is organized, tech-savvy, curious, and eager to grow into a marketing, sales, or business development career in enterprise software.
You’ll work directly with senior leaders and have exposure to many facets of our business—including marketing campaigns, customer engagement programs, sales processes, and event coordination. We’re looking for someone with hustle, precision, and potential.
What You’ll Do
  • Provide day-to-day administrative support to CEO, COO, and CMO, including calendar management, meeting coordination, and marketing communications
  • Help organize customer meetings, marketing campaigns, and industry events
  • Support CRM data hygiene and reporting tasks (training provided)
  • Assist in compiling sales enablement and marketing collateral
  • Manage internal tools and systems (e.g., Salesforce, Marketo, etc. — training provided)
  • Participate in team meetings, take notes, and help drive follow-ups
  • Learn the fundamentals of enterprise SaaS marketing and sales through real-world exposure
What We’re Looking For
  • Recent college graduate or equivalent experience; degrees in business, communications, marketing, or related fields preferred
  • Strong organizational and time-management skills
  • Excellent verbal and written communication
  • Proficient with Microsoft Office 
  • Interest in marketing, sales, or business development
  • A proactive mindset, eager to learn, take initiative, and grow
  • Bonus: Familiarity with Salesforce CRM or Marketo marketing automation tools
Why This Role is a Great Fit
  • Clear growth path into marketing or sales based on your interests and performance
  • High visibility across the company and mentorship from experienced leaders
  • Fast-paced, collaborative environment where you’ll make an immediate impact
  • Opportunity to grow your career in a thriving SaaS company with cutting-edge technology

Additional Details

  • Location: Ann Arbor, Michigan - Hybrid

Lakeside Software is committed to pursuing a diverse and talented team and offering an inclusive environment for all employees and candidates. We are particularly interested in receiving candidate applications from a broad spectrum of individuals, including women, historically marginalized groups, individuals with disabilities, members of the LGBTQIA+ community, veterans, and any other legally protected group. Lakeside is dedicated to providing equal access and opportunity, as well as reasonable accommodation, for individuals with disabilities in employment, its services, activities, and programs. Lakeside is an Equal Opportunity Employer and does not make hiring or employment decisions on any basis protected by applicable local, state, or federal laws or prohibited by Company policy.  If reasonable accommodation is needed to participate in the job application or interview process, to perform required job functions, or to receive other benefits and privileges of employment, please contact accomodations@lakesidesoftware.com.

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