Lead Assistant Manager

At Landmark Theatres we are Movies and more! We are focused on enhancing your escape through the diversity of our curated content: Films, Music, Sports, Gaming, Live Events, Streaming, etc. Landmark is known for historic theatres as well as those with neighborhood charm and contemporary locations with all the latest amenities.  We offer all the regular movie concession fare you expect, as well as beer, wine and other spirits at many locations. We are also focused on bringing you state-of-the-art presentation and a safe environment for you to experience it. Going out is a social, interactive experience, and each Landmark Theatre is part of your local community. We interact and engage with our guests, but most of all, we listen.

Summary:

Under the general supervision of the Theatre Management Team, Lead Assistant Managers (LAM) will be responsible for theatre operations and providing exceptional customer service to our guests. Lead Assistant Managers may supervise between 4-25 floor staff and Assistant Managers at any given time. Qualified candidates will have at least one (1) year of management and customer service experience.

Essential Duties & Responsibilities:

• Manages day-to-day operations including cash management and inventory
• Ensures a clean and safe environment by maintaining facility and addressing R&M issues
• Operates and maintains projection and sound equipment
• Builds a culture of success through recruiting and retaining top performers
• Prevents employee relation issues by consistently executing human resources practices; ensure guidelines and processes are adhered to
• Ensures compliance with employment law, safety regulations, and upholds all company policies and procedures
• Creates a positive movie going experience through guest engagement and interactions 

Manager Qualifications:

• Must be at least 21 to apply
• 2 years’ experience in a leadership position
• 1+ year experience in customer service (e.g., retail, restaurant, hospitality, etc.).
• Possess strong interpersonal skills to communicate effectively with both internal and external customers
• Committed to providing exceptional customer service
• Must be available during peak business hours (Nights, Weekend, and Holidays).
• Ability to work in a fast-paced environment
• Ability to interact with the public and provide high level of customer service
• Ability to coach, train and motivate employees
• Ability to lift 35 pounds and stand for a long period of time
• Ability to operate various concession and kitchen equipment. Please check with the Theatre Manager for specific types of equipment

Manager Benefits:

• Opportunities for advancement
• Free movies
• Free popcorn and soda
• Select Concessions Discounts
• Employee Assistance Program
• Competitive salary based upon experience
• Medical, dental, and vision insurance*
• 401(k) retirement with company match*

 *Must meet eligibility requirements

This job description should not be construed to imply that these requirements are the only duties, responsibilities, and qualification for this job. Incumbents may be required to follow any additional related instructions, acquire related job skills and perform other related work as required.

This is an Onsite Position

FOR CALIFORNIA APPLICANTS ONLY: Please read and review our Notice to California Applicants.