HR Technology & People Operations 

• Act as the primary HiBob administrator and subject matter expert. 
• Manage employee records, workflows, permissions, forms, reporting, and system configurations. 
• Perform regular audits to maintain data accuracy and integrity. 
• Improve processes and drive adoption of HR technologies. 
• Support ADP payroll processes and collaborate with Finance on payroll activities. 
• Create dashboards, reports, and insights to inform people and business decisions. 

Process Improvement, Automation & AI 

• Evaluate and implement new ways of working using AI and automation tools. 
• Identify opportunities to streamline administrative tasks and improve employee self-service. 
• Partner with the People & Culture team to redesign and modernize HR processes. 
• Stay current on emerging HR technology trends and recommend improvements. 
• Help establish best practices for responsible and effective use of AI within People & Culture. 

Benefits & Employee Programs 

• Coordinate benefits administration across the United States and Canada. 
• Support annual benefits renewals and employee enrollment activities. 
• Administer RRSP and 401(k) programs in partnership with vendors and Finance. 
• Respond to employee inquiries related to benefits, policies, and HR programs. 
• Support leave administration and employee lifecycle processes. 

Employee Experience & Culture 

• Coordinate onboarding and orientation activities for new hires. 
• Support employee engagement initiatives, recognition programs, and company events. 
• Assist in executing culture-building initiatives that strengthen employee connection and belonging. 
• Manage People & Culture communications through Lighthouse, SharePoint, and other internal channels. 
• Partner with leaders to ensure employees have a positive and consistent experience throughout their career at Lantern. 

Edmonton Office Support 

• Serve as the local People & Culture representative for the Edmonton office. 
• Coordinate office-based employee experience initiatives and events. 
• Partner with local leaders to support team engagement and workplace needs. 
• Provide in-person support for onboarding, meetings, and employee programs as required. 

HR Operations & Compliance 

• Maintain employee documentation and HR records. 
• Support employment changes, promotions, compensation updates, and offboarding activities. 
• Assist with policy administration and compliance activities across Canada and the United States. 
• Prepare HR documents, reports, and communications. 
• Participate in annual People & Culture programs, including performance reviews, engagement surveys, and talent initiatives. 

• 3-5 years of experience in Human Resources, People Operations, HR Technology, or a related field. 

• Experience administering an HRIS platform (HiBob experience considered a significant asset). 

• Exposure to payroll and benefits administration. 

• Experience supporting employee onboarding, employee experience, or HR operations programs. 

• Technology, consulting, or professional services experience is preferred. 

Knowledge & Skills 

• Strong systems orientation and attention to detail. 

• Interest in AI, automation, and process improvement. 

• Comfortable learning new technologies and driving adoption. 

• Strong analytical and problem-solving skills. 

• Excellent written and verbal communication skills. 

• Ability to manage multiple priorities in a fast-paced environment. 

• High level of discretion and professionalism when handling confidential information. 

• Collaborative and service-oriented mindset. 

Education 

• Bachelor's degree, diploma, or equivalent experience in Human Resources, Business Administration, or a related field. 

• CPHR designation (or working toward certification) is considered an asset.