Senior Human Resources (HR) Manager

Since 1984, Larkin Street Youth Services has helped more than 75,000 young adults in San Francisco with outreach, shelter, housing, education, employment, healthcare, and other services.

Today, Larkin Street Youth Services is the largest provider of housing and services to homeless youth in the Bay Area. We serve 1,500 youth annually, operating or partnering to provide more than 500 emergency shelter, transitional, supportive, and subsidy-based housing beds at several unique sites across San Francisco.

Working at Larkin Street, no matter what department, means making a real difference in the lives of young people experiencing homelessness. Our team is skilled, diverse, and passionate. Our culture encourages achievement and professional development, as well as teamwork and self-care. Our focus is always on the young people at the heart of our mission and to nurture potential, promote dignity and support bold steps by all.

For more information about us, visit www.larkinstreetyouth.org.

WHAT YOU'LL DO:

Under the guidance of the Senior Managing Director of People, the Senior Human Resources (HR) Manager will support the activities of the People’s Team with functions relating to the employee experience and creating a positive work environment. This role will also support with general compliance and learning and development.

This is a full-time position, eligible for full benefits.

This is a hybrid position, working in the San Francisco office at least three (3) days per week. 

Your responsibilities:

• Address and resolve minor employee relations (ER) issues promptly and appropriately.
• Conduct or support voluntary terminations and exit interviews, capturing feedback to inform retention and engagement strategies.
• Process Worker’s comp claims by ensuring accurate documentation and collaborating with the insurance provider and state agency if needed. 
• Triage HR Service tickets and ensure they are assigned to the proper owner within one (1) business day of receipt.
• Administer Clipper Bay Pass program. 
• Process all leaves (Medical, sabbatical, admin, etc.) and maintain regular contact with employees regarding their progress and anticipated return to work. 
• Ensure compliance with the Family and Medical Leave Act (FMLA) and the Americans with Disabilities Act (ADA) when managing employee leaves to related to workers compensation.
• Learning Management System (LMS) Administration and self-paced learning course administration. 
• Process vacation payout requests per Agency policy.
• OSHA Incident reporting and Compliance by maintaining accurate records of workplace injuries and illnesses and reporting incidents as needed. 
• Process tuition reimbursement & education hours.
• Onboarding and New Hire Orientation Facilitator Back-up.
• Assist Chief People Officer with various projects as required. 
• Maintain positive working relationships with staff members. 
• Participate in Office Hours.
• Other HR duties as needed. 

WHO YOU ARE:

• You are passionate about the Larkin Street Youth Services mission to end youth homelessness.
• You have at least 2 years of Human Resources experience, ideally in the areas of worker's compensation, FMLA
• You have a strong customer service mindset. 
• You lead with integrity. 
• You are skilled at balancing multiple priorities and deadlines simultaneously. 
• You are a self-starter and team player. Your colleagues describe you as compassionate, organized, and collaborative. 
• You work best in a hybrid working environment, working from home for 2 days per week.
• You are vaccinated against COVID 19.

THE PERKS:

• Competitive Annual Salary: $85,000-$95,000
• Clipper Bay Pass Benefit - COMMUTE FOR FREE!
• Choice of Kaiser and Sutter medical plans, plus dental and vision.
• Generous 3 weeks of vacation annually, plus 11 Paid Holidays and 3 Floating Holidays.
• 403(b) retirement plan with employer matching.
• Flexible spending accounts for Healthcare and Dependent Care expenses.
• Life Insurance.
• Employee Assistance Program (EAP) for counseling services.
• Health Advocate Service.
• Paid Sabbatical following 5 and 10 years of employment.

Larkin Street Youth Services is an equal opportunity employer. Larkin Street Youth Service seeks qualified candidates with an interest in the non-profit sector. We are committed to embracing diversity and consider all applicants for all positions without regard to color, ethnic background, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, HIV/AIDS status, veteran status, or any other legally protected class. We encourage applicants of diverse backgrounds to apply for any open position in which they feel qualified. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records. 

All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.