Office Manager

Since 1984, Larkin Street Youth Services has helped more than 75,000 young adults in San Francisco with outreach, shelter, housing, education, employment, healthcare, and other services.

Today, Larkin Street Youth Services is the largest provider of housing and services to homeless youth in the Bay Area. We serve 1,500 youth annually, operating or partnering to provide more than 500 emergency shelter, transitional, supportive, and subsidy-based housing beds at several unique sites across San Francisco.

Working at Larkin Street, no matter what department, means making a real difference in the lives of young people experiencing homelessness. Our team is skilled, diverse, and passionate. Our culture encourages achievement and professional development, as well as teamwork and self-care. Our focus is always on the young people at the heart of our mission and to nurture potential, promote dignity and support bold steps by all.

For more information about us, visit www.larkinstreetyouth.org.

WHAT YOU'LL DO:

Under the supervision of the Executive Assistant, the Office Manager is responsible for upholding a high level of customer service in the lobby areas, screening visitors, and triaging appropriately within the building and programs. The Office Manager is a role that ensures the smooth and efficient operation of the agency’s daily administrative functions. This includes overseeing office systems, supporting leadership and staff, managing supplies and vendors, coordinating internal communications, and ensuring a welcoming and well-organized work environment. The Office Manager plays a vital role in maintaining operational excellence and support the mission-driven work of the agency.

This is a full-time position, eligible for full benefits.

Your responsibilities:

Organizational and Administrative Support

• Provide administrative support to Chief level positions and administrative departments under Executive Assistant supervision
• Conduct site tours for the Development Team
• Welcome and greet guests, answering reception phone, maintaining a welcoming and organized appearance for the 2nd floor space, including kitchen and conference room upkeep
• Provide assistance with meeting catering, set up and clean up for various departments in the organization’s Mezzanine conference room
• Receive, sort and deliver mail to appropriate parties, as well as preparation of outgoing mail
• Coordinate visitors with the lobby reception team and greet guests who enter the 2nd floor space and direct them to the appropriate person(s)
• Support lobby Reception team with backup coverage of the 1st floor Reception area
• Ordering inventory of office supplies, supply management and distribution
• Assisting Finance/Development departments with invoicing, functional timesheets, the maintenance of logs for vendor payments, youth rent contributions and their savings, as well as private and public donations
• Assisting HR dept with the archiving of confidential documentation, training course preparations and New Hire Orientation preparation & attendance tracking
• Assisting Facilities dept with maintaining tracking of Facility related invoices as well, creation of check requests for invoices/monthly statements received for multiple vendors
• Assisting Programs dept with coordinating with Homeless Youth Alliance (HYA) and Finance for monthly ordering and distribution of MUNI passes and Safeway gift cards for the Sunset program participants and
• Update and maintain Relief Pool list
• Responds to emergencies as needed, including distribution of Narcan supply as needed
• Any other duties as assigned

Office Management

• Oversee general office operations, supplies, vendor relationships, equipment maintenance and facilities coordination
• Serves as the first point of contact for internal office needs and external administrative inquiries
• Maintain office procedures and systems to support workflow, compliance, and efficiency
• Coordinate meetings, events, and staff engagement activities

WHO YOU ARE:

• You are passionate about the Larkin Street Youth Services mission to end youth homelessness.
• You have exceptional organizational skills with reliability and consistency in work performance.
• You are comfortable using independent judgment in non-routine situations, such as dealing with a disturbance.
• You are flexible with a team player mentality.
• You are able to work with minimal to moderate supervision.
• You have an extreme focus on good judgment with a proactive approach to problem-solving.
• You are able to maintain a professional demeanor with great interpersonal and communication skills.
• You work tactfully under stress.
• You work best in an IN PERSON working environment, working 5 days per week onsite.

THE PERKS:

• Competitive salary: $70,500.00 - $80,000.00
• Choice of Kaiser and Sutter medical plans, plus dental and vision.
• Clipper Bay Pass - Commute for FREE!
• Generous 3 weeks of vacation annually, plus 11 Paid Holidays and 3 Floating Holidays.
• 403(b) retirement plan with employer matching.
• Flexible spending accounts for Healthcare and Dependent Care expenses.
• Life Insurance.
• Employee Assistance Program (EAP) for counseling services.
• Health Advocate Service.
• Paid Sabbatical following 5 and 10 years of employment.

Larkin Street Youth Services is an equal opportunity employer. Larkin Street Youth Service seeks qualified candidates with an interest in the non-profit sector. We are committed to embracing diversity and consider all applicants for all positions without regard to color, ethnic background, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, HIV/AIDS status, veteran status, or any other legally protected class. We encourage applicants of diverse backgrounds to apply for any open position in which they feel qualified. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records. 

All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.