Program Manager of Youth Leadership

Since 1984, Larkin Street Youth Services has helped more than 75,000 young adults in San Francisco with outreach, shelter, housing, education, employment, healthcare, and other services.

Today, Larkin Street Youth Services is the largest provider of housing and services to homeless youth in the Bay Area. We serve 1,500 youth annually, operating or partnering to provide more than 500 emergency shelter, transitional, supportive, and subsidy-based housing beds at several unique sites across San Francisco.

Working at Larkin Street, no matter what department, means making a real difference in the lives of young people experiencing homelessness. Our team is skilled, diverse, and passionate. Our culture encourages achievement and professional development, as well as teamwork and self-care. Our focus is always on the young people at the heart of our mission and to nurture potential, promote dignity and support bold steps by all.

For more information about us, visit www.larkinstreetyouth.org.

POSITION SUMMARY:

The primary role of the Program Manager of Youth Leadership is to oversee the operations of the Community Policy Fellowship Program which introduces youth experiencing homelessness to advocacy. Daily tasks include program and curricula development, budget management, and event planning. The role works closely with Program Leadership to ensure the implementation of Youth Fellows’ projects.

ESSENTIAL DUTIES:

With the support of the Associate Director of Youth Leadership:

• Provide leadership and oversight for the Community Policy Fellowship Program
• Manage recruitment, onboarding, training, and supervision of Youth Fellows
• Administer and coordinate youth programming, activities, and events aimed at empowering and educating youth to become community leaders
• Oversee, support and lead youth and staff in youth advocacy work regarding internal programmatic and/or policy revisions

• Collaborate with internal departments, including programs and administration, to elevate youth advocacy and/or to support youth challenges
• Attend and actively contribute to agency management meetings, and represent the agency at community and partner meetings and activities
• Complete monthly reports, including State of Union and budget, and ensure the program remains in compliance with agency and funder policies
• Program development and evaluation related to roles
• Oversee data collection and ensure its timely submission

Other Duties and Responsibilities:

• Uphold confidentiality
• Maintain a creative, team-building, cooperative approach to job performance and seek to bring a constructive, problem-solving orientation to all tasks
• Maintain an awareness of the agency’s mission and work to promote the positive individual and social change goals it embodies
• Actively strive to upgrade professional skills through engaging in appropriate professional training and experience
• Other duties as assigned.

QUALIFICATIONS:

Education and Experience:

• Bachelor's degree in psychology, political science, sociology, social justice, social work, and/or related field – 2 years of experience can be considered in lieu of a degree

Background:

• At least 2 years of management and supervisory experience preferred
• Minimum 2 years of experience working directly with homeless youth required
• Experience managing Youth Leadership Program models preferred
• Must have the ability to work with high-risk youth and with diverse staff, clients, and volunteers

• Proficient in Microsoft Office, Google Suite and Canva
• Ability to multi-task and efficiently manage priority action items
• Exceptional organizational skills with reliability and consistency in work performance

WORKING CONDITIONS

• This position is primarily performed in an office environment
• Work regularly involves computer use, including extended periods of screen
• The role requires frequent interaction with internal staff and external stakeholders via meetings, phone calls, video conferencing, and email.

• The employee may be required to attend meetings, events, or conferences at external locations, which may occasionally occur outside standard business hours.

PHYSICAL REQUIREMENTS

The physical demands described below are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Ability to sit for extended periods of time, with regular use of a computer and other office
• Ability to stand, walk, and move between locations during meetings or
• Ability to communicate effectively, verbally and in writing, with individuals and
• Ability to read, write, and interpret detailed information, both electronic and
• Ability to occasionally lift and carry up to 15–25 pounds (e.g., materials, documents, equipment).
• Ability to travel independently to meetings and events as required, with or without reasonable

LANGUAGE REQUIREMENTS:

• Proficiency in English, including the ability to read, write, and communicate effectively, is required only to the extent necessary to perform the essential function of the
• Employees must be able to communicate clearly and professionally with coworkers, supervisors, clients, and external partners as required by job
• Bilingual or multilingual (Spanish, Russian, Turkish) skills are a
• Any language requirements for this position are job-related, consistent with business necessity and complaint with California’s Fair Employment and Housing Act (FEHA).

WHO YOU ARE:

• You are passionate about the Larkin Street Youth Services mission to end youth homelessness.
• You have Case Management experience with Transitional Aged Youth (TAY), aged 18 to 25 of diverse backgrounds, similar to the client base at Larkin Street Youth Services.
  • You have a deep understanding of adolescent and young adult development.
• Your Bachelor’s Degree is preferred, but not required.
  • Years of professional experience can be considered in lieu of a degree
• You have direct experience with individuals experiencing homelessness and housing instability; experience assisting individuals access affordable housing.
• You have project and/or program management experience - overseeing a team and providing supervision and/or mentorship to colleagues.
• You have a working knowledge of trauma-informed and harm reduction service models and philosophies including Housing First Mental Health First Aid, Motivational Interviewing, Positive Youth Development, Harm Reduction, and Crisis Prevention.
• You are familiar with the City of San Francisco’s coordinated entry assessments and placement practices and procedures.
• You have advanced computer skills including word-processing, presentation making, database operations, spreadsheet management and other software systems; experience working in HMIS a plus. Ability to maintain and execute confidential information.
• You are deeply committed to integrating youth voice and best practices into all components of the program.
• You are a self-starter and team player. Your colleagues describe you as compassionate and a quick learner.
• You work best in a mostly in-person working environment (1-2 days WFH).
• You are willing to work holidays occasionally.

THE PERKS:

• Competitive Salary: $75,000-$80,000 annually.
• Choice of Kaiser and Sutter medical plans, plus dental and vision.
• Generous 3 weeks of vacation annually, plus 11 Paid Holidays and 3 Floating Holidays.
• 403(b) retirement plan with employer matching.
• Flexible spending accounts for Healthcare and Dependent Care expenses.
• Life Insurance.
• Employee Assistance Program (EAP) for counseling services.
• Health Advocate Service.
• Commuter Benefits Program.
• Paid Sabbatical following 5 and 10 years of employment.

Larkin Street Youth Services is an equal opportunity employer. Larkin Street Youth Service seeks qualified candidates with an interest in the non-profit sector. We are committed to embracing diversity and consider all applicants for all positions without regard to color, ethnic background, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, HIV/AIDS status, veteran status, or any other legally protected class. We encourage applicants of diverse backgrounds to apply for any open position in which they feel qualified. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records. 

All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.