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Staff Technical Program Manager (Engineering Operations)

Boston, MA

Later is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide. Following our acquisition of Mavely, the Everyday Influencer Platform®, Later enables brands to scale creator partnerships from nano to premium influencers while managing social media content and campaigns across all major social and affiliate networks. Through proprietary performance data, marketing leaders can drive attributable sales and optimize social commerce with our software platform or award-winning services. 

Later is founded on two success stories that began in 2014: Mavrck, the industry-leading influencer marketing solution (now Later Influence™), and Later, the best social media management platform (now Later Social™) and first-to-market link in bio tool, Later Link in Bio. In 2024, Mavrck and Later officially joined together as one unified business, with a shared vision: to enable the world to make a living with their creativity.

We’re trusted by the top social platforms, with partnerships and integrations with Meta, TikTok, X/Twitter, LinkedIn, YouTube, and Pinterest.

We enable marketers to create high-performing content and engage in authentic collaborations with creators to reach new audiences, drive engagement, and generate predictable ROI. 

About this position:

We are seeking a Staff Technical Program Manager to lead transformative initiatives in Technical Operations, with a deep focus on Engineering Operations—from evolving our architecture to scaling developer excellence. This role combines strategic vision, technical depth, and operational leadership to drive engineering efficiency, reliability, and innovation across the organization.

As a Staff TPM, you will lead technically transformative programs with organization-wide impact, shape company strategy and priorities, and establish program management best practices that scale across our engineering organization.

What you'll be doing:

Engineering Operations Leadership

  • Architect and execute the next stage of our engineering evolution—from distributed systems toward unified operational excellence
  • Lead adoption and enforcement of Service Level Objectives (SLOs) to ensure reliability and accountability across teams
  • Drive a developer-first architecture that enables scalability, autonomy, and agility across our platform
  • Champion developer experience initiatives to improve productivity, reduce friction, and optimize for speed and velocity
  • Collaborate with Engineering and Product leadership to align architecture, tooling, and practices with business goals
  • Evaluate complex technical approaches and ensure long-term technical viability of strategic initiatives

Strategic System Management

  • Manage complex, interdependent system changes across the entire technology stack
  • Coordinate major technical migrations while ensuring system reliability throughout significant changes
  • Architect enterprise-wide system transformations and create technical strategies for major organizational changes
  • Design approaches for complex technical transitions that maintain operational excellence

Planning & Practices Excellence

  • Map SDLC processes and identify opportunities to accelerate secure, scalable, and high-quality software delivery
  • Apply Agile/Scrum practices tailored to the organization's size, stage, and complexity
  • Establish and evolve effective tracking and reporting to provide accurate operational insights
  • Use data and engineering metrics to continuously improve processes and development flow
  • Implement organization-wide program management best practices and create scalable review processes for complex programs

Executive Program Management

  • Oversee complex, cross-team technical initiatives, mapping architectural dependencies and ensuring aligned, high-quality, timely delivery
  • Serve as a trusted partner to Engineering and Product leadership, driving execution, accountability, and impact
  • Align the organization around strategic programs and manage executive expectations effectively at all levels
  • Shape company strategy and priorities through technical insights and program leadership
  • Influence company-wide resource allocation and advocate for strategic technical initiatives at the highest levels

Leadership & Development

  • Develop program management talent across the organization and mentor junior program managers
  • Resolve organizational barriers and facilitate alignment at the highest organizational levels
  • Build executive relationships across the organization and gain buy-in from executive leadership
  • Establish governance for critical initiatives and implement scalable program management frameworks

We are committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. If you identify with any of the following, we encourage you to apply!

Experience & Background

  • 7+ years in Engineering or Technical Program Management, ideally within high-growth SaaS environments
  • Proven experience evolving engineering operations, from architecture and observability to developer experience
  • Track record of leading technically transformative programs with organization-wide impact
  • Experience managing large-scale, cross-functional technical initiatives across multiple teams and systems

Technical Expertise

  • Deep understanding of modern SDLC, Agile methodologies, and service ownership models (SLOs, SLIs, etc.)
  • Technical background in software development, systems architecture, and DevOps tooling
  • Ability to evaluate complex technical approaches and make informed decisions about technical direction
  • Experience with enterprise-wide system transformations and technical migrations

Leadership & Influence

  • Exceptional communication, collaboration, and leadership abilities at all organizational levels
  • Proven ability to influence without authority and align diverse stakeholders around program objectives
  • Experience building relationships with executive sponsors and communicating technical complexity to executives
  • Track record of resolving organizational conflicts and removing barriers to program success

Analytical & Strategic Skills

  • Strong analytical and data-driven decision-making skills
  • Ability to shape program strategy with significant business impact
  • Experience with portfolio management processes and program governance frameworks
  • Track record of improving developer productivity, scaling systems, and enabling velocity across teams

How you work: 

  • You’re proactive and results-driven, always taking initiative, aligning your actions with company goals, and delivering consistent outcomes. 
  • Strategic and forward-thinking, you balance immediate needs with long-term opportunities to drive impactful, innovative results.
  • Your curiosity fuels success, keeping you sharp on industry trends, competition, and our cross-functional business dynamics. 
  • Adaptable and resourceful, you handle shifting priorities with ease, manage your time effectively, and know when to ask for support.
  • You share insights to help the team stay ahead and make informed decisions.
  • You bring positivity and resilience to every challenge, tackling obstacles with grit and optimism that inspires those around you. 
  • You lead with emotional intelligence, building trust, supporting others, encouraging growth, and fostering strong relationships through empathy and collaboration. 

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$ 165,000 - 195,000 USD

 

*Co-op team members, independent contractors, and freelancers are not eligible for company benefits. 

#LI-Hybrid

Where we work

We have offices in Boston, MA; Vancouver, BC; Chicago, IL; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located. 

Diversity, inclusion, and accessibility

At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit. We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.

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