Back to jobs
New

Senior Director, User Experience

Boston, MA; Chicago, Illinois, United States; Los Angeles, California, United States; New York, New York, United States; Remote; San Francisco, California, United States; Toronto, Ontario, Canada; Vancouver, British Columbia, Canada; Vancouver, Washington, United States

Later is the world’s most intelligent influencer marketing company, built to give brands the confidence to create unforgettable campaigns. By combining real creator relationships, trusted intelligence, and expert guidance, Later removes fear and guesswork from one of marketing’s most visible investments.

Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—Later helps teams understand what will work before they launch.

By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines, Later bridges creativity and performance so campaigns don’t just look good—they deliver results. Learn more at later.com.

Senior Director, User Experience

Remote, United States or Canada

Later is the world's most intelligent influencer marketing company, built to give brands the confidence to create unforgettable campaigns. By combining real creator relationships, trusted intelligence, and expert guidance, Later removes fear and guesswork from one of marketing's most visible investments.

Built on a native, AI-powered platform and more than a decade of proprietary data, including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases, Later helps teams understand what will work before they launch.

By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines, Later bridges creativity and performance so campaigns don't just look good, they deliver results. Learn more at __later.com__.

About this position:

We're looking for a Senior Director, User Experience to lead design across Later's product portfolio, spanning Later Influence, Later Social, and Mavely. You'll build and lead a team of 5 to 6 UX designers, partnering closely with roughly 10 product managers and an engineering organization of 100+ developers to ship experiences that are cohesive, intuitive, and scalable across our lines of business. Reporting to the Chief Product Officer, you'll be the systems thinker who connects design decisions across teams into one coherent product experience, setting the design standards, patterns, and processes that let Later move fast without fragmenting the product. This is a high-visibility role with regular exposure to senior leadership and direct influence over how brands and creators experience Later's platform. This is a remote position managing a remote team. Travel is required 1-2 times per quarter.

What you'll be doing:

Forward Deployed Execution with Strategy & Systems Thinking

  • Embed directly as a hands-on, principal contributor on Later's most critical zero-to-one product bets, operating at the intersection of design, product strategy, and engineering execution.
  • Drive rapid, high-fidelity experimentation by turning abstract business requirements into functional prototypes, bypassing traditional wireframing phases to validate ideas immediately in the browser.
  • Act as the ultimate safeguard for user experience on flagship launches, jumping in with the team to unblock strategic initiatives through direct co-creation.
  • Translate business strategy and customer insight into a design roadmap that supports growth, stickiness, and commercial outcomes.
  • Identify and resolve structural gaps in the product experience that individual teams, working in isolation, would not catch.

AI & Agentic Mastery

  • Pioneer and execute agentic UX workflows, building functional AI prototypes that unify product design across Later Social, Later Influence, and Mavely.
  • Architect and codify the UI/UX patterns for human-in-the-loop interactions, AI trust mechanisms, and agentic failure states by actively building and testing prompts and context windows alongside engineering partners.
  • Integrate generative AI and computational design practices into the daily workflows of the product organization, setting the standard for how AI accelerates UX exploration and research synthesis.

Leadership and Mentorship

  • Lead, mentor, and elevate a high-performing team of UX designers by shifting the culture from traditional screen-design to an AI-native, builder-first mindset.
  • Upskill the design team in applied prompt engineering, computational design thinking, and the use of AI tools.
  • Replace standard administrative critique rituals with active build sessions, setting a relentless quality bar where the team is expected to rapidly turn ideas into near-working experiences rather than static mocks.
  • Recruit and develop design talent, building a bench that matches Later's growth trajectory.
  • Foster a culture of craft, curiosity, and ownership, ensuring the team is motivated and set up to do their best work.

Cross-functional Partnership

  • Partner closely with the CPO and CTO to align design investment with company priorities, and co-create the product and technology strategy, vision, and roadmap.
  • Accelerate delivery across the 100+ developer organization by implementing robust design tokens and AI-assisted design-to-code pipelines, removing the friction between design intent and shipped reality.
  • Partner deeply with the roughly 10 product managers to compress discovery cycles, using AI-driven usability analysis and rapid prototyping to materially shorten the path from customer problem to tested solution.
  • Co-author front-end architecture strategies with engineering leadership, ensuring UX standards are scalable, API-aware, and built on shared logic rather than fragmented static screens.
  • Represent design in company-wide planning and prioritization conversations, ensuring UX is a first-class input to roadmap decisions.

Craft and Quality

  • Set and hold the bar for design craft across the portfolio, from interaction design to visual polish.
  • Champion accessibility and usability best practices across every product surface.
  • Balance speed and quality, knowing when to push for polish and when to ship and iterate.

Research and Insights

  • Build a lightweight, repeatable approach to user research that keeps design decisions grounded in real customer and creator behavior.
  • Translate research and usage data into design priorities that connect to measurable product and business outcomes.
  • Make AI-assisted exploration, prototyping, research synthesis, usability analysis, and design-to-development workflows part of the team's operating model, materially shortening the path from customer problem to tested solution before significant engineering investment.
  • Model and drive a proactive, learning approach with internal stakeholders and customer and user personas, creating a culture of curiosity where the team becomes deeply familiar with customer and stakeholder workflows, pain points, and needs.

What success looks like:

  • Within the first 30 days, you've met the design team, key PM and engineering partners, and have a clear read on where the product experience is strong and where it's fragmented.
  • Within 90 days, you've established a design operating rhythm (critique, planning, quality bar) and identified the first systems-level fix that will meaningfully improve consistency across product lines.
  • Within 6 months, a shared design system is in active use across teams, design is embedded early in product discovery, and AI-assisted prototyping and experimentation are materially accelerating the path from idea to validated experience.
  • Within 12 months, the UX team operates with clear ownership, predictable delivery, and measurable improvement in usability and consistency across Later's full product portfolio, and you're recognized as a trusted design voice at the leadership table.

What you bring:

We are committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. If you identify with any of the following, we encourage you to apply!

  • 10+ years of experience in product design or UX, including 5+ years leading and growing a design team.
  • Proven experience operating as a systems thinker, designing for coherence across multiple products or teams, not just within one workstream.
  • Strong technical fluency and a track record partnering deeply with engineering on platform architecture, APIs, data models, frontend frameworks, and implementation tradeoffs; able to make design decisions that are ambitious, scalable, and grounded in how the product is actually built.
  • Experience building or scaling a design system, pattern library, or shared UX standards across a growing product surface.
  • Strong facilitation and communication skills, comfortable presenting design direction to senior leadership and cross-functional stakeholders.
  • Experience mentoring and developing designers at varying levels of seniority, and comfortable balancing hands-on craft with strategic, portfolio-level thinking.
  • Demonstrated proficiency with AI-assisted design, prototyping, and development tools, able to rapidly turn ideas into working or near-working experiences rather than relying exclusively on static mocks.
  • Experience in B2B SaaS, marketplace, or platform products is a plus; experience in influencer marketing, creator economy, or social/commerce adjacent spaces is a bonus.

How you work:

  • **How we work:**
  • We will do whatever it takes to win: We win when our customers and creators win. We bring full commitment to outcomes that matter, not just effort.
  • We have no limit to our aspiration: We think big, push beyond what seems possible, and refuse to let conventional thinking set the ceiling.
  • We are relentless: We keep going. Through ambiguity, setbacks, and competing priorities, we find a way forward.
  • We deeply understand our business: If we don't have the knowledge, we figure it out. We take ownership of understanding how Later works and what drives results.
  • We take our work seriously, but not ourselves: We bring rigor and accountability without ego, and we make space for each other to do our best work.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted.

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

OTE Range:
$ 220,000 - $ 275,000 USD OTE (base + bonus)

#LI-Remote

Where we work:

We have offices in Boston, MA; Vancouver, BC; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located. 

Diversity, inclusion, and accessibility:

At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit. We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.

Apply for this job

*

indicates a required field

Phone
Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf


Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Later’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 07/31/2029

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.