Back to jobs
New

Principal Product Manager

Remote

About Us

Laudio empowers healthcare leaders to drive large-scale change through everyday human actions. Our platform streamlines workflows for frontline leaders, strengthens interpersonal connections, and aligns C-suite objectives with frontline efforts, enhancing leader efficiency, employee engagement, and patient experience. Laudio makes it possible for patients, frontline workers, and health system leaders to thrive together. Discover how at www.laudio.com. 

About the Role:

As a core member of Laudio's growing product team, you will play an integral role in shaping Laudio's product and owning new features/extensions across their lifecycle. Your work will directly impact front-line leaders - helping them better manage their teams and improve healthcare delivery and quality.

You will be a senior individual contributor and report to the Head of Product and Engineering. You will collaborate closely with cross-functional teams including engineering, design, marketing, client engagement and sales to drive product innovation and growth. This role requires a deep understanding of market trends, user needs, and technical capabilities to deliver best-in-class solutions that delight our clients. This role does not involve much travel, but you might occasionally be required to travel to Kathmandu, Nepal, where a large portion of our development team is based

Key Responsibilities

  • Product Strategy: Be a key collaborator in designing and driving Laudio's product strategy through qualitative and quantitative research, synthesis, and communication. Define product vision, roadmap, and go-to-market plans.
  • Market Analysis: Build mastery in Laudio's product, market, users, and buyers. Conduct in-depth market analysis, including competitive research, customer segmentation and trend analysis. Identify emerging opportunities and threats to inform product strategy.
  • Product Development: Lead the end-to-end product development lifecycle from concept to launch. Craft creative solutions, execute complex feature sets / new products, and manage them across the entire product lifecycle.
  • Cross-functional Collaboration: work closely with cross-functional teams including Engineering (both onshore and offshore), Design, Marketing, Client Engagement and Sales to ensure alignment and successful product delivery. Foster a collaborative and inclusive team environment.
  • Customer Insight: Gather and analyze customer feedback, user data, and market research to inform product decisions. Advocate for the voice of the customer throughout the product development process and create feedback mechanisms for building great products.
  • Performance Measurement: Define key performance indicators (KPIs) and success metrics to evaluate product performance. Monitor product performance and iterate based on data-driven insights.
  • Leadership: Provide mentorship to product managers and cross-functional team members. Inspire and empower the team to achieve excellence in product development and develop best practices within the function. 
  • Stakeholder Management: Build strong relationships with internal and external stakeholders, including executives and clients. Communicate product vision, strategy and process effectively across the organization.

Qualifications

  • 8+ years of product management experience, with a track record of successfully launching and managing software products.
  • Strong understanding of product management best practices, including Agile methodologies, user-centered design and product analytics.
  • Excellent communication and presentation skills with the ability to articulate complex ideas clearly and concisely.
  • Proven ability to drive the product strategy, management and execution of a B2B product launch in a fast-paced, dynamic  environment.
  • Experience working with SaaS products and cloud technologies is a plus.
  • Strong analytical and problem-solving skills, with a data-driven approach to decision-making using Excel and SQL, at a minimum. 
  • An owner's mindset - lead from the front, be hands-on, accountable, learn fast, and execute with speed and iteration. 
  • (Optional but a big plus) Experience building CRM style / Workforce management products
  • Must work in EST or CST Timezone for offshore team collaboration

Physical Requirements

  • Must be able to travel

 

Reports to: Head of Product and Engineering

Travel: 5-10%

Status: Full Time

Location: Remote (must work in EST/CST timezone required)

Laudio Data Privacy Policy here.

A warning about recruiting scams: you should only respond to interview requests from people with a Laudio email address or authorized 3rd party recruiting agencies (check for the company's website before responding to ensure the person contacting you is legitimate). A Laudio employee will not solicit candidates through a non-Laudio email address like Yahoo, Hotmail or Gmail. Also, all our interviews are conducted via Zoom or phone call (never via Skype or WhatsApp).

Laudio is an equal opportunity employer and an E-Verify employer. 

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...

Note: Upon hire, all employees are required to submit proof of legal right to work, consistent with applicable law. 

Select...

Please describe where you heard about this opportunity.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Laudio, Inc.’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.