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Analyst Relations Manager

Hybrid - San Francisco Bay Area

About the Job:

LaunchDarkly is looking for an experienced and innovative Analyst Relations Manager to take our analyst engagement to the next level. This role is a pivotal part of our marketing team, requiring a strong communicator with a deep understanding of software development and DevOps, who can translate LaunchDarkly’s vision into impactful narratives for analysts.

Reporting into the VP of Content and Communications, this is a highly visible role goaled around developing and executing a robust analyst relations strategy that amplifies our positioning, provides valuable market insights, and supports the company’s growth goals.

Responsibilities:

  • Build and Scale the Analyst Relations Program: Establish and nurture relationships with key industry analysts to enhance LaunchDarkly’s reputation and visibility.
  • Strategic Communications: Drive regular engagement with analysts to showcase LaunchDarkly’s strategy, product innovation, and customer success stories.
  • Event and Report Participation: Coordinate and manage LaunchDarkly’s involvement in major analyst research (e.g., Gartner Magic Quadrants, Forrester Waves) and events such as conferences, advisory days, and briefings.
  • Cross-Functional Collaboration: Partner with Product Marketing, Product Management, and Communications teams to align analyst relations with broader marketing and go-to-market strategies.
  • Market Insights: Track and distill analyst research into actionable insights for LaunchDarkly’s leadership team, identifying trends, opportunities, and competitive dynamics.
  • Internal Preparation: Prepare executives and internal spokespeople for effective analyst engagements, ensuring alignment with strategic narratives.
  • Performance Tracking: Measure the reach and impact of analyst relations efforts and optimize strategies based on results.

About You: 

  • Team-Oriented: You excel at collaborating across the company. You can move easily between business stakeholders, product development and marketing teams and are motivated by achieving success as a team.
  • Great Communicator:  You have a natural ability to build relationships with cross-functional team members and are a master of the written word, with excellent attention to detail.
  • Startup Mentality: You thrive in a fast-paced environment where you need to balance multiple projects and prioritize your work both short and long term.
  • Data-inspired: You appreciate the balance of quantitative and qualitative analysis and you use that analysis to make informed recommendations.
  • Bias for action: You seek necessary inputs, but don’t strive for perfection or solving 100% of the problem before you dive in and start creating.
  • Positively Inclined Problem-Solver: You see challenges as opportunities, lead with answers, assume best intent, and present with empathy.

Qualifications:

  • 7+ years of proven experience in analyst relations, ideally in the software development or DevOps space.
  • Demonstrated success managing participation in major analyst research reports and evaluations.
  • Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Strong verbal and written communication skills with a sharp attention to detail.
  • Experience analyzing and synthesizing large volumes of research into actionable insights.
  • Bachelor's degree in marketing, communications, business, or a related field.

Preferred Qualifications: 

  • Deep understanding of DevOps, developer tools, or software delivery markets.
  • Experience driving analyst relations at companies engaged in developer-centric solutions or SaaS products.
  • Familiarity with feature management and feature flagging, with bonus points for experience in category creation.

Pay:

Target pay ranges based on Geographic Zones* for Level P4:

  • Zone 1: San Francisco/Bay Area or New York City Metropolitan Area (if not Bay area specific role): $138,000 - $162,000**

  • Zone 2: Boston, DC, Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Seattle: $124,000 - $146,000**

  • Zone 3: All other US locations: $117,000 - $138,000**

*Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.

LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, degree level, and location.

About LaunchDarkly:

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. 

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

  • Improving the velocity and stability of software releases, without the fear of end customer outages
  • Delivering targeted experiences by easily personalizing features to customer cohorts
  • Maximizing the business impact of every feature through the ability to experiment and optimize
  • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
  • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability

At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. 

Do you need a disability accommodation?

Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. 

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