Demo Engineer
About the Job:
This individual is a skilled and creative Demo Engineer who plays a key role in designing, building, and maintaining demo applications used in our pre-sales process. This individual collaborates with Sales Engineers, Solution Architects, and Product Marketing Managers to develop applications that highlight LaunchDarkly’s unique capabilities and demonstrate how it solves real-world business problems for prospective customers. This person is integral to our success in the pre-sales process by creating intuitive, polished, and engaging applications that showcase LaunchDarkly in a compelling way.
Responsibilities:
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Develop Demo Applications: Build and maintain scalable, high-quality demo applications that demonstrate our product's core features and functionalities. These applications will be used by Account Executives, Sales Engineers and Solution Architects during pre-sales engagements.
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Maintain Hands-on Workshops: Manage interactive workshops on platforms like Instruqt to enable prospects and partners to explore our products through hands-on labs. Develop structured content, exercises, and guided experiences that support learning objectives.
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Collaborate with Cross-functional Teams: Work closely with Sales Engineers, Solution Architects, and Product Marketing Managers to understand customer needs, align on demo goals, and work with the Design team to create applications tailored to specific use cases.
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Provide Technical Guidance and Enablement: Assist Sales Engineers in troubleshooting technical issues, setting up demo environments, and optimizing applications for client demos. Participate and conduct technical enablement before major events like AWS Re:Invent and at annual company kick-off (cko)
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Contribute to Product Feedback: Share insights and feedback gathered from the demo build process with the Product team to inform product development and improve the overall user experience.
Qualifications:
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Technical Skills:
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Strong programming skills in JavaScript and Python with a focus on developing web and/or mobile applications.
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Experience with front-end frameworks (e.g., React, Angular, Vue) and back-end development (e.g., Node.js, Python, Java, etc.).
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Proficiency in AWS cloud platform and experience deploying applications in cloud environments.
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Hands-on experience integrating database management systems and APIs.
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Experience with feature management tools such as LaunchDarkly or similar platforms to create and manage feature flags, perform A/B testing, and support continuous delivery.
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Understanding of feature rollout strategies, including canary releases, percentage rollouts, and other best practices for controlled feature deployment.
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Experience integrating feature flags into CI/CD pipelines and familiarity with DevOps practices for seamless software delivery and deployment.
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Familiarity with LaunchDarkly SDKs for various languages and environments, enabling effective integration with demo applications and workshops.
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Experience:
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3+ years of software engineering experience, preferably in a pre-sales, product demonstration, or customer-facing role.
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Experience building applications and workshops used for demonstrations, proofs-of-concept (POCs), or technical showcases.
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Familiarity with version control systems (e.g., Git) and CI/CD pipelines.
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Soft Skills:
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Strong communication skills and the ability to collaborate effectively with cross-functional teams.
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A customer-centric mindset, with a keen understanding of how to create applications that solve customer challenges.
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Ability to work independently and manage multiple projects and priorities in a fast-paced environment.
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Pay:
Target pay ranges based on Geographic Zones* for Level P3:
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Zone 1: San Francisco/Bay Area or New York City Metropolitan Area: $118,000 - $163,000**
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Zone 2: Boston, DC, Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Seattle: $107,000 - $147,000**
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Zone 3: All other US locations: $101,000 - $138,000**
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
- Improving the velocity and stability of software releases, without the fear of end customer outages
- Delivering targeted experiences by easily personalizing features to customer cohorts
- Maximizing the business impact of every feature through the ability to experiment and optimize
- Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
- Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com.
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