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Operational Resilience Program Manager

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📌Operational Resilience Program Manager – Cloud & Infrastructure Focus (Full-time, Remote)

Kick off your next career move with Launchpad! We're looking for a Resilience-driven Program Manager ready to make an impact in a mission-critical and cross-functional tech environment. If you’re passionate about operational resilience, cloud infrastructure, and embedding business continuity at scale, this might be the opportunity for you.

🗓 Start date: August, 2025
📆 Contract type: Full-time, Contractor
🌐 Work hours: 7.30am – 3.30pm PST –  Remote

🛠️ What You’ll Be Doing

  • Develop and maintain disaster recovery (DR) strategies that ensure compliance and stability for new product releases

  • Collaborate with IT, Engineering, and Product teams to define and embed resilience requirements across digital transformation initiatives (automation, cloud, virtualization)

  • Design and lead exercises and simulations (e.g., tabletop, event response) to validate response capabilities and identify improvement areas

  • Drive cross-functional coordination of training and resiliency drills across business units, measuring preparedness and reporting insights

  • Conduct BIAs and TIAs to assess technical and business impacts, aligning with evolving risk profiles

  • Maintain and support tools used for business continuity and resiliency planning (e.g., Fusion Framework)

  • Contribute to audit preparation and compliance for certifications like SOC2 and ISO 27001

     

✅ What You Need to Succeed

Must-haves

  • 4+ years of experience in enterprise resiliency, business continuity, or operational risk management

  • Solid technical foundation in infrastructure, SaaS tools, and storage/cloud architecture

  • Strong project management skills with ability to drive cross-functional alignment and reporting

  • Analytical mindset with experience in data interpretation and visualization

  • Excellent communication skills and stakeholder management across business and technical teams

  • Advanced English (written and spoken)

  • Availability to work in North American time zones

Nice-to-haves

  • Certified Business Continuity Professional (CBCP), MBCP, CRISC or similar

  • Familiarity with industry-standard BCM tools like Fusion Framework

  • Experience supporting SOC2 / ISO 27001 audits

  • Background in IT security policy frameworks or corporate IT governance

  • Knowledge of DR architecture, resilience KPIs, and training frameworks

🧭 Our Recruitment Process

Here’s what to expect from our candidate-friendly interview process:

  1. Initial Interview – 60 minutes with Talent Acquisition

  2. Culture Fit – 30 minutes with Team Engagement Manager

  3. Final Stage –  60 minutes with the Hiring Manager (Technical Interview)

🌟 Why Join Launchpad?

We believe that great work starts with great people. At Launchpad, we offer:

  • 💻 Fully remote work with hardware provided

  • 🌎 Global team experience with clients in North America

  • 💸 Competitive USD compensation

  • 📚 Training and learning stipends

  • 🌴 Paid Time Off (vacation, personal, study)

  • 🧘‍♂️ A culture that values autonomy, purpose, and human connection

✨ Ready to make your mark? Apply now and be part of something exciting.

 

 

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