Dental Office Manager

Lawrence Avenue Dental Clinic is a leading dental practice in Toronto, Ontario dedicated to providing top-quality dental care and promoting good oral health as the foundation of overall well-being. Our commitment to excellence, compassionate patient care, and a supportive work environment make us a preferred destination for both patients and dental professionals.

We are seeking a highly motivated and organized Dental Practice Manager to join our clinic team in Toronto (Lawrence Avenue Dental Clinic). In this pivotal role, you will oversee daily operations, manage administrative tasks, and support a high-performing team to deliver excellent patient care. Your leadership will be critical in ensuring smooth clinic operations, fostering a positive patient experience, and maintaining regulatory compliance.

Note: Previous Dental or Orthodontic Practice Management experience is required to qualify for this role.

What We Offer:

• Competitive wages

• Comprehensive benefits package (including health & dental insurance)

• Continuing education opportunities and professional development support

• Supportive team environment focused on collaboration

• Opportunities for career growth and advancement

Key Responsibilities:

• Daily Operations: Oversee scheduling, patient flow, and inventory management

• Team Leadership: Manage front desk staff, provide training, and ensure top-tier customer service

• Process Improvement: Develop and implement office policies to enhance efficiency and productivity

• Collaboration: Work closely with clinical staff to optimize scheduling and treatment plans

• Compliance: Ensure adherence to regulatory protocols, infection control, and patient confidentiality

• Patient Relations: Address inquiries, complaints, and billing concerns in a professional and timely manner

• Marketing Support: Assist in efforts to attract and retain patients

Qualifications:

• Previous experience in Dental Practice Management or a related field

• Strong leadership and communication skills, with the ability to motivate and inspire your team

• Excellent organizational and multitasking abilities

• Proficiency in dental software and office management systems

• Knowledge of dental terminology, procedures, and regulatory requirements

We are an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace that welcomes applicants from all backgrounds.