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Manager, Health Content Copywriter

Toronto
About League
 

Founded in 2014, and with a total funding currently at $220 million;  League is a platform technology company powering next-generation healthcare consumer experiences. Payers, providers, consumer health partners and employers build on League’s platform to deliver high-engagement, personalized healthcare experiences consumers love. Millions of people use solutions powered by League to access, navigate and pay for care.

Position Summary

At League, our mission is to help people live healthier, happier lives. As a Manager, Health Content Copywriter, you’ll be responsible for writing and managing a portfolio of health-related programs, activities, and other content within the League Health Journey that helps people do just that by making meaningful changes to their well-being. Our content gives members the tools they need to move more, eat better, understand their chronic conditions, and communicate effectively with their healthcare team. This role will be highly collaborative within the Health Solutions, Product Management, and Engagement teams. In addition, this role will work on multimedia programs that use audio and video to share health insights. This role will also support freelance production of programs as needed.

In this role, you will:

Content creation

  • Research, write, and edit evidence-based content that helps people adopt better habits for their health
  • Create assignment briefs and manage work of freelance writers
  • Update existing content to integrate new product capabilities
  • Adhere to League’s voice and style. Our content is approachable, accessible, and credible.
  • Use data on member engagement to help inform editorial strategy as needed
  • Oversee production of audio and video content, working as project manager overseeing freelance audio and video creators.
  • Create a stream of A/V programs that connect to new and established customers, adapting works to feedback, requests, and input. 
  • Establish workflows, practices, and repeatable methods for Health Solutions staff to use League-approved Gen-AI tools to produce program and campaign content, including clinical review, as needed and/or requested.
  • Support with editing, (copywriting/copyediting) and review/revision as needed.

Supporting customers

  • Work closely with colleagues to develop and present content with customers and/or prospective customers
  • Collaborate with colleagues on custom content that meets customer needs

About you:

  • Minimum 2-3+ years in researching and writing or editing; experience with healthcare, benefits, or mental health content preferred
  • BA or MA/MS in English, journalism, or communications, or equivalent experience
  • Adept at translating complex medical jargon into conversational language
  • Familiarity with best practices in creating digital content for an audience with varying levels of health literacy
  • Fastidious attention to accuracy, with experience vetting sources for credibility
  • Able to adapt written voice for different clients’ specification
  • Experience in a dynamic, high-performance, fast-paced organization 
  • Able to juggle multiple projects simultaneously and work independently with minimal supervision

A bonus would be:

  • Bilingual French and/or Spanish
  • Experience with AP Style
  • Working technical knowledge of Behavior Change Theory and its applicable use

Security-Related Responsibilities

  • Ensure access management is performed in compliance with the employee's role and responsibilities
  • Responsibility and accountability for executing League's policies and procedures within the department/ team
  • Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations
  • Compliance with Information Security Policies

CANADA APPLICANTS ONLY: The Canada-specific compensation range below for this full-time position is exclusive of bonus, equity and benefits. This range reflects the minimum and maximum target for base salaries for the position across all Canadian locations. Where in the band you may land is determined by job-related skills/experience. Your recruiter can share more about the specific salary range specific to your skills and experience during the hiring process.

Compensation range for Canada applicants only

$77,400 - $116,200 CAD

Our employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at League and believe you can add value to our team, we would love to hear from you.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process, please contact us at recruitinginfo@league.com.

Our Application Process:
 
Applying to a role you love can be exhausting, and understanding the next steps can feel vague and uncertain. You have done the hard part of submitting your application; let's do ours by sharing potential next steps
  • You should receive a confirmation email after submitting your application.
  • A recruiter (not a computer) reviews all applications at League.
  • If we see alignment with League's needs, a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring.
  • The final step is an offer, which we hope you will accept!
  • Prior to joining us, we conduct reference and background checks. Additional checks could be required for US Candidates, depending on the role you are exploring.
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