Product Analyst

About Us:
QuillBot is developing state-of-the-art AI technology to make writing painless. We were founded on the belief that learning and applying knowledge are more rewarding than the mundane aspects of writing. The QuillBot team seeks to continue that mission, automating those tasks and allowing you to focus on what you write, not how you should write it. Transforming the way you write. 

Overview of the Role
As a Product Analyst at QuillBot, you will play a crucial role in leveraging data to drive product decisions and strategy. You will work closely with cross-functional teams to analyze user behavior, identify trends, and generate actionable insights. Your work will directly inform growth, retention, and monetization efforts, ensuring that QuillBot continues to provide high-value experiences for its users.

You will be responsible for maintaining high data quality standards, ensuring that analytics are properly instrumented, and continuously optimizing how we track and interpret key performance indicators. Additionally, you will support the marketing team in assessing the impact of lifecycle marketing initiatives and work to refine A/B testing strategies. This role requires a combination of analytical thinking, attention to detail, and strong communication skills to translate complex data into clear, strategic recommendations.

Responsibilities:

• Analyze lifecycle marketing performance, identifying trends and providing recommendations to optimize user conversion, engagement and retention.
• Collaborate with product managers, engineers, marketers and designers to interpret data, shaping growth, retention, and monetization strategies with actionable insights.
• Ensure analytics reliability and well-structured data to generate meaningful product and business insights.
• Define best practices for product instrumentation, collaborating with engineering to refine tracking methods and optimize data coverage.
• Track and report key KPIs, analyzing trends, identifying opportunities, and recommending strategic adjustments to improve user engagement and outcomes.
• Support product managers by interpreting data, resolving analytics issues, and applying insights to optimize product decisions.
• Creating smart and optimized solutions for recurring use-cases through automation/ self-serve platforms.

Qualifications:

• 3+ years of experience in a data/product analyst role, preferably at a growth-stage consumer SaaS company.
• Strong proficiency in clickstream analytics tools such as Amplitude and Mixpanel, leveraging them to derive meaningful insights.
• Advanced SQL skills for extracting, manipulating, and analyzing large datasets.
• Expertise in designing and analyzing A/B tests, applying statistical rigor to validate hypotheses and refine product and marketing strategies.
• Exceptional communication skills, capable of distilling complex data insights into clear, actionable narratives for both technical and non-technical audiences.
• Proactive problem solver with a sharp analytical mindset, adept at diagnosing data inconsistencies and uncovering growth opportunities through deep analysis.
• Meticulous attention to detail, ensuring accuracy and reliability in data analysis, reporting, and insights generation.
• Highly collaborative, fostering strong cross-functional relationships to drive data-informed decisions that enhance user experience and business outcomes.
• Bachelor's (or advanced) degree in Business, Analytics, Computer Science, or a related field.

Benefits & Perks:

• Competitive salary, RSUs & annual bonus
• Medical coverage
• Life and accidental insurance
• Vacation & leaves of absence (menstrual, flexible, special, and more!)
• Developmental opportunities through education & developmental reimbursements & professional workshops
• Maternity & parental leave
• Hybrid & remote model with flexible working hours
• On-site & remote company events throughout the year
• Tech & WFH stipends & new hire allowances
• Employee referral program
• Premium access to QuillBot

*Benefits and benefit amounts differ by region. A comprehensive list applicable to your region will be provided in your interview process.

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. We strongly encourage you to apply if you're interested: we'd love to learn how you can amplify our team with your unique experience!

This role is eligible for hire in India.

We are a virtual-first company and have employees dispersed throughout the United States, Canada, India, Israel Germany, and the Netherlands. We have a market-based pay structure that varies by location. The base pay for this position is dependent on multiple factors, including candidate experience and expertise, and may vary from the amounts listed. You may also be eligible to participate in our bonus program and may be offered benefits, and other types of compensation.

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Equal ​Employment Opportunity Statement ​(EEO)

We are an equal opportunity employer and value diversity and ​inclusion within our company.  ​We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender ​identity, gender expression, sexual orientation, age, marital status, ​veteran status, or ​ability status. We will ensure that individuals who are differently abled are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment as provided to other applicants or employees. Please contact us to request accommodation.

About Learneo

Learneo is a platform of builder-driven businesses, including Course Hero, CliffsNotes, LitCharts, Quillbot, Symbolab, and Scribbr, all united around a shared mission of supercharging productivity and learning for everyone. We attract and scale high growth businesses built and run by visionary entrepreneurs. Each team innovates independently but has a unique opportunity to collaborate, experiment, and grow together, and they are supported by centralized corporate operations functions, including HR, Finance and Legal.