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Product Manager

Charlotte, NC, United States

*This role requires a hybrid schedule in our Charlotte, NC office; Tuesday-Thursday in-office, Monday and Friday remote.*

ABOUT LENDINGTREE


LendingTree is the nation’s leading online lending marketplace. We connect consumers with multiple lenders so they can easily compare options and find the right fit — from mortgages and personal loans to credit, savings, and insurance products.

Our founder, Doug Lebda, started LendingTree in 1996 after his own frustrating house-hunting experience. What began as a simple idea to make loan shopping easier has grown into a platform that empowers millions of people to make smarter financial decisions every day.

What else you should know:

  • We’re a publicly traded company (NASDAQ: TREE).
  • We’ve welcomed several other companies into the LendingTree family to expand our reach and capabilities.
  • We’ve built the LendingTree app and My LendingTree dashboard to give consumers tools to manage and monitor their financial health.
  • We’re also committed to giving back — through philanthropic programs, volunteer opportunities, and partnerships that strengthen the communities where we live and work.

The Position:  

At LendingTree our #1 core principle is to build truly outstanding products. We help people at incredibly important and complex times in their lives and strive to find breakthrough ways to surprise and delight them with insight and clarity.  

LendingTree is seeking a Product Manager to join the Marketplace Product Team.  The Product Manager will be responsible for the discovery and delivery of projects supporting the marketplace digital portfolio.   

The person successful in the role will maintain focus on solving business problems that drive value and enhance customer experience.  Will work collaboratively with cross-functional teams including design, marketing, analytics, and engineering to research and build scalable, secure, user-friendly product solutions from conception to launch.  

Key Responsibilities: 

  • Product Management:  Serve as a Product Manager on the Marketplace Product Team supporting multiple lines of business.  Maintain and grow a strong knowledge of customer pains, business needs, and market trends. Understand how technology is being applied to power the customer experience and drive business outcomes.   
  • Cross-Functional Collaboration & Stakeholder Management: Partner with product, marketing, design, analytics, and business leadership teams to identify, prioritize, and execute product enhancements that improve the customer journey and drive value across digital touchpoints. Effectively communicate findings and insights to stakeholders across the organization.   
  • Champion Customer Experience: Empathize with our user’s needs and obsess about understanding their behavior and experience.  Identify and advocate for user experience improvements, ensuring that experimentation strategies align with customer needs and pain points while driving business goals such as higher engagement, conversion, and retention. 
  • KPI Tracking & Reporting: Ongoing tracking of key performance metrics. Assess experiment effectiveness and provide clear, actionable reporting on test results. Provide regular updates to leadership on the performance of enhancement, offering insights to inform product and business strategy 
  • Data-Driven Decision Making: Demonstrated ability to identify areas for improvement within product workflows. Leveraging data and insights to drive measurable enhancements in performance, usability, and customer satisfaction. Comfortability using analytics tools such as Tableau.   
  • Problem Solving: Able to leverage frameworks to solve complex business problems with an eye on delivering outcomes while mitigating customer and business risks. 

 

Qualifications 

  • At least 3-5 years of experience in Product Management  
  • Bachelor’s degree in Business, Data Analytics, Engineering, Product Innovation, or related field. 
  • MBA preferred but not required.  
  • Proven track record of identifying growth opportunities, driving measurable improvements in user engagement and business metrics through product development.  
  • Demonstrated ability to move initiatives forward quickly in a fast-paced, results-oriented environment. 
  • Excellent communication and collaboration skills, with the ability to influence cross-functional teams and executive stakeholders using data and experiment results. 
  • Strong understanding of customer experience principles, the ability to recognize phenomenal design and design experiments with user-centric focus. 
  • Familiarity with experimentation methodologies (e.g., Bayesian statistics, multi-arm bandit testing). 
  • Knowledge of Agile/Scrum product development or software development methodologies 
  • Experience with SQL and Tableau.  
  • Experience working in financial services, lead generation, or a similar industry is preferred, but not required. 
  • Extremely organized with the ability to prioritize tasks, work independently, and drive results 
  • A roll-up-your-sleeves attitude and an understanding that no task is too insignificant 

 

OUR CULTURE

We’re a collaborative, entrepreneurial team that values curiosity, creativity, and getting things done together. Our teammates are some of the brightest, most driven people you’ll meet — and we celebrate innovation, inclusion, and ownership. At LendingTree, you’ll find an inclusive culture where diverse perspectives make us stronger. We believe in working hard and supporting one another — with the flexibility and trust that help you thrive both personally and professionally.

We’re proud to offer generous benefits, wellness programs, and time-off policies designed to help you recharge, stay healthy, and bring your best self to work every day. And yes — we still have fun doing it (our “GSD – Get Stuff Done” award is a fan favorite!)

Come grow with us, make an impact, and be part of a company that truly cares about its people and its community.

LendingTree is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion (or creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status.

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LendingTree Voluntary Demographic Questionnaire

At LendingTree, we know our differences make us stronger. That’s why we’ve built a team bursting with unique perspectives, skills and experiences. We embrace our differences, and our goal is to develop a culture of understanding and respect for our coworkers, customers and communities. Through inclusive policies and equitable initiatives, we’re on our way.

With this in mind, we invite you to help us gather a better understanding of our applicant population. Below is a set of voluntary demographic questions that will help us evaluate and improve our recruitment, diversity and belonging efforts. If you choose to fill them out, the responses will be used in aggregate only to help us identify areas of improvement in our hiring process, and will be kept secure and confidential. Your responses will not be associated with your application, and will not in any way be used in the hiring decision.  Also, your decision not to answer the questions will not affect your application in any way.

Additionally, LendingTree is committed to providing reasonable support and accommodations in our recruiting processes for qualified candidates who require such. If you need support, please reach out to RecruitingOps@lendingtree.com.

 Reasonable accommodations can include:

  • Providing closed captioning during video interviews and / or utilizing Zoom Chat
  • Providing interview materials in larger font size print
  • Allowing service animals during on-site interviews 
  • Providing reserved parking for on-site interviews 
  • Providing written feedback during the interview process
  • Conducting interviews fully remote as opposed to on-site
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