Back to jobs
New

Director, Digital + Ecommerce Strategy & Operational Planning

Englewood Cliffs, NJ

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone.  

Position Summary

We are seeking a highly strategic, organized, and results-driven Digital and Ecommerce Strategy & Operational Planning Team Leader to support the VP of DXP as a Chief of Staff. This role will act as a strategic partner and operational anchor, driving alignment, prioritization, and execution across digital and ecommerce initiatives.

The ideal candidate combines strong strategic thinking with operational excellence and thrives in a fast-paced, cross-functional environment. You will lead strategic planning, business rhythm coordination, performance reporting, and special initiatives that enable the DXP organization to scale and succeed.

 

Key Responsibilities

1. Strategic Planning & Alignment

  • Drive annual and quarterly strategic planning processes for Digital and Ecommerce functions.
  • Translate high-level business objectives into actionable roadmaps and OKRs.
  • Partner with cross-functional leaders (Business Units, Marketing, Merchandising, Technology, Supply Chain, HQ, etc.) to ensure strategic alignment and integration.

2. Operational Planning & Governance

  • Develop and manage business rhythms (quarterly reviews, budget cycles, executive updates).
  • Lead preparation of materials for executive presentations, board updates, and cross-functional reviews.
  • Manage critical cross-team workflows to ensure timely decision-making and execution.

3. Chief of Staff Support to VP, DXP

  • Act as a trusted advisor and thought partner to the VP.
  • Screen, prioritize, and delegate requests; ensure follow-through on key initiatives.
  • Represent the VP in select meetings, ensuring continuity and clarity of communication and decisions.

4. Performance Management & Reporting

  • Monitor and report on KPIs and digital business performance, identifying risks and opportunities.
  • Partner with analytics and finance teams to ensure consistent and accurate data reporting.
  • Develop dashboards and insights to support real-time decision-making.

5. Special Projects & Change Management

  • Lead high-impact projects that span digital product, ecommerce operations, and customer experience.
  • Drive initiatives related to process optimization, capability building, and organizational effectiveness.
  • Support transformation efforts, including change management and communication planning.

 

Required Qualifications

  • 10+ years of experience in digital commerce, strategy consulting, business operations, or a similar function.
  • Experience working closely with senior executives and leading cross-functional teams.
  • Strong strategic thinking, problem-solving, and analytical skills.
  • Exceptional communication, presentation, and stakeholder management abilities.
  • High proficiency in business planning, data analysis, and project management tools.

Preferred Qualifications

  • MBA or Master’s degree in Business, Strategy, or a related field.
  • Experience in a digitally native or Manufacturer-to-D2C environment.
  • Familiarity with ecommerce platforms, digital marketing, and product management.
  • Proven ability to influence without authority and drive change in complex organizations.

Key Competencies

  • Strategic Agility
  • Operational Excellence
  • Executive Presence
  • Cross-Functional Leadership
  • Data-Driven Decision Making
  • Proactive Problem Solving
  • Confidentiality & Discretion

Success Measures

  • Clear alignment across Digital Commerce strategic priorities.
  • Timely and effective execution of business rhythms and key initiatives.
  • High-quality executive-level reporting and communication.
  • Increased organizational efficiency and improved cross-functional collaboration.
  • Enhanced effectiveness of the VP, DXP, through focused support and leverage.

 

#LI-DR1

Recruiting Range

$170,000 - $230,000 USD

Benefits Offered Full-Time Employees:

  • No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
  • Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
  • Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.  
  • Performance based Short-Term Incentives (varies by role).
  • Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
  • Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
  • Group Rate Life and Disability Insurance.

Benefits Offered Temporary/Contractors:  

  • Eligible for the relevant benefit programs offered through our partner agencies.

Privacy Notice to California Applicants

At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.

In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.

 

 

 

Create a Job Alert

Interested in building your career at LG Electronics? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in LG Electronics’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.